Call handling for law firms
Gain seamless 24-hour support for your telephone calls.
Moneypenny will provide you with dedicated receptionists to look after your calls exactly as if based in your office, gold-standard Digital Switchboard technology, or a completely bespoke mix of the two.
People like you
"I'm proud to say, we now never miss a call."
David Eagle, Royds Withy King Solicitors
Royds Withy King is a leading law firm with an office network across the south of England. A highly respected solicitors offering specialist advice to both corporate and private clients, Royds Withy King faced pressures on internal resources and knew they needed to outsource their call handling. Moneypenny was recommended to them and after a trial they diverted new business enquiries and main switchboard calls to the call handling experts.
The impact of Moneypenny was immediate. We were astounded by the precision and overall professionalism of the service. Our Moneypenny Receptionist does a fantastic job of portraying our business in exactly the right way.✕
We recruit for attitude. It makes all the difference. With a ‘can-do’ mentality and professional approach, your dedicated Moneypenny Receptionist will quickly get to know your firm, your clients and your callers. Together with her small team of four, who work exclusively for the legal sector, she will look after calls with care and discretion, operating as a seamless extension to your firm.
Particularly if you have Lexcel accreditation, or need to adhere to SLAs, Moneypenny offers a dedicated Business Continuity and Disaster Recovery product for law firms. Designed to be available at a flick of a switch, you can be sure that whatever happens to your switchboard, IT infrastructure, staff or building, your telephones will be answered.
Born in 2000, we are the UK’s leading Telephone Answering and Outsourced Switchboard provider. Our commitment to delivering quality people supported by the latest technology, has made us the preferred choice for the legal sector; we have lots of experience and are always happy to share examples of best practice.