News Archives

  1. Moneypenny’s new marketing managers (left to right) Sally Rowland, Megan Binns, Daniel Marshall and Emily Evans

    Moneypenny further bolsters its rapidly expanding marketing team

    We are thrilled to be welcoming five new marketing managers to Moneypenny. This follows the recent significant investment from ECI…

  2. Blair Fotheringham (far left), IWFM North Region Committee Member, pictured with Sara Duxbury from Carter Corson, Moneypenny co-founder, Rachel Clacher, and Channel Manager for Corporate at Moneypenny, Jess Pritchard

    IWFM North visits Moneypenny to learn secrets of creating ‘award-winning employee wellbeing’

    It was a pleasure to welcome a host of IWFM North members to our headquarters earlier this month for their…

  3. Jo McKeown, Channel Manager – Automotive at Moneypenny, and Andy Beale, UK’s Head of Customer Relations for Mazda, test driving the latest Mazda MX-5

    Moneypenny receptionists experience unique training day with Mazda UK

    Our automotive receptionists took part in an extra-special training day with Mazda Motors UK Limited this week. The event, held at…

  4. Charlotte Glover (far left), Moneypenny’s Director of Operations in the US pictured in our new Charleston office with guests (left to right): Cynthia Borrelli, Laura Camacho and Laura Knotts

    Moneypenny US expands its new state-of-the-art offices in Charleston

    It’s celebration time at our US office following their expansion into a new, state-of-the-art facility in Charleston and the announcement…

  5. Moneypenny celebrates 10 years of supporting law firms

    Moneypenny celebrates 10 years of supporting law firms

    It’s been 10 years since we started supporting law firms and our team are thrilled to be celebrating such a…

  6. Moneypenny appoints ex-agents to live chat team

    Moneypenny appoints ex-agents to live chat team

    Our dedicated Live Chat team has been further strengthened by the appointment of two ex-estate agents. The duo, Tracey Jones and…

  7. Moneypenny acquires made simple group

    Moneypenny acquires MadeSimple Group

    We are delighted to announce that we will be extending our services with the acquisition of the MadeSimple Group, which…

  8. ParsedImageAlt

    New Moneypenny Survey Shows Millennials Desperate to Switch Off from Work

    As the great summer getaway begins, a national survey of small business owners found that despite the fact that they…

  9. Extreme sports

    Extreme sports and business success go hand in hand

    New Moneypenny survey suggests link between extreme sports and business success 50% of Senior Executives have participated in extreme sports 48% of…

  10. How much business could legal firms be losing over Christmas?

    How much business could legal firms be losing over Christmas?

    NEW research from Moneypenny has found legal firms could be missing thousands of new enquiries over the Christmas period. …

  11. Small Business Call Report 2016

    Small Business Call Report

    Download the full report here. Voicemail is costing small businesses’ trade 69% of callers don’t leave voicemail messages. …

  12. Healthcare busiest times

    Healthcare practitioners miss the most calls on Monday at 10am

    Healthcare practitioners are missing the most calls at the beginning of the week, with their lines the busiest at 10am…

  13. Sleeping puppy

    Vet practices miss the most calls at the beginning of the week

    VETERINARY practices are missing the most calls at the beginning of the week according to telephone answering specialist, Moneypenny.In its…

  14. Busiest time of the week for legal practices

    Legal practices miss the most calls on Tuesday at 10am

    LEGAL firms are missing the most calls in the first half of the week, with their lines the busiest at…

  15. Moneypenny Press Release

    Dealerships miss the most calls on Tuesday at 3.00pm

    Car dealerships are missing the most calls midweek, with their lines the busiest at 3pm on a Tuesday, according to…

  16. Estate agents face ‘post-Bank Holiday’ spike in calls

    Estate agents face ‘post-Bank Holiday’ spike in calls

    ESTATE agents are being urged to prepare for the Spring Bank Holiday weekend, with Moneypenny finding that calls could soar…

  17. Sport Relief 2016

    Moneypenny sponsored walk raises £621 for Sport Relief

    Hundreds of employees from Moneypenny in Wrexham took part in a sponsored ‘lunchtime’ walk on Friday (March 18) – raising…

  18. Moneypenny Press Release

    Agents urged to prepare for rise of up to 30% in calls

    ESTATE and letting agents across the UK are being urged to prepare for the Christmas break as Moneypenny’s latest report…

  19. Law Society Excellence Awards 2015

    Moneypenny helps to celebrate brilliance

    TELEPHONE answering specialist Moneypenny joined forces with the Law Society to celebrate the best examples of innovation and good practice…

  20. Moneypenny Foundation graduates

    Moneypenny Foundation – the latest ‘graduates’ celebrate success

    EIGHT young women from the Wrexham area are celebrating their ‘graduation’ from the Moneypenny Foundation after a six month traineeship.Up…

  21. Moneypenny Press Release

    Call volume index shows sharp rise in lettings calls in Q3

    TELEPHONE answering specialist Moneypenny has reported a sharp rise in lettings related calls handled by its property receptionists over the…

  22. Rachel and Ed

    Moneypenny celebrates as time flies

    TELEPHONE answering specialist Moneypenny is celebrating three years of handling `night-time’ calls, the majority legal, from the other side of…

  23. Moneypenny Press Release

    New figures show conveyancing calls spike in school holidays

    LATEST data from telephone answering specialist Moneypenny has revealed a drop in conveyancing calls in the first full week back…

  24. Holiday Cover

    Holiday figures show legal calls spike 12% after a Bank Holiday

    LEGAL receptionists at telephone answering specialist Moneypenny are urging law firms to be sure they are prepared for the holiday…

  25. Legal call review Q2

    Quarterly review highlights post-election conveyancing upturn

    TELEPHONE answering specialist Moneypenny has conducted its second quarterly legal call review of 2015 with results showing a marked upturn…

  26. Working 9-5

    What ever happened to the 9 to 5 client?

    THERE was a time, refreshingly some may argue, when clients were happy enough to conduct any business with their law…

  27. Takapuna Beach

    Receptionists ready to cross the equator as 24/7 legal client numbers continue to rise

    THE latest two receptionists from telephone answering specialist Moneypenny are packing their bags to fly to New Zealand ready to…

  28. 10k annual London Legal Walk

    Moneypenny supports London Legal Walk

    MEMBERS of Moneypenny’s legal team joined over 9,000 walkers from 500 law firms, in-house legal departments and chambers to complete…

  29. Moneypenny’s novice runners’ joy at completing first (half) marathon

    Moneypenny’s novice runners’ joy at completing first (half) marathon

    20 novice runners from telephone answering company Moneypenny based in Wrexham completed their first race as part of the 6,000-strong…

  30. The Great British Business Roadshow

    Penelope takes to the road with The Great British Business Roadshow

    Penelope, the virtual phone system for small businesses created by telephone answering specialist Moneypenny has announced its partnership with ‘Get…

  31. Take a look at Moneypenny’s brand new website

    The practical business’ guide to creating a new website

    Here at Moneypenny we like to be different. Good different. We like to stand out from the crowd and get…

  32. Micro business owners

    London home to UK’s hardest working business owners

    Micro business owners are working an average of 52 hours a week, according to new research revealed today. That’s nearly…

  33. Best companies 2013

    Moneypenny recognised in Top 100 for third time

    Staff at Moneypenny are celebrating once again as the company is recognised as one of the best to work for…