News Archives

  1. Customer service lessons

    3 brilliant customer service lessons

    Last week, three people told me about interesting customer service experiences they’d recently had. I was hugely surprised by all…

  2. Dealing with angry calls

    How to handle angry callers

    Knowing how to defuse a bomb takes great skill and expertise. Some may say this is only necessary when faced…

  3. _WEB 640x520_Business identity

    5 steps to make your start-up stand out from the crowd

    The pursuit of almost every business is standing out from the crowd. It’s what generates decisions and motivates innovation. With…

  4. 5 personalities in business 640x520

    5 influential personality types every workplace needs

    While clashes of personalities can sometimes cause tension in a workplace, without these differences in character things would get pretty…

  5. Google-640x520

    Our guide to the Google Display Network

    Don’t know your AdWords from your Analytics? Step into this step by step guide of the Google Display Network so…

  6. Moneypenny Twitter Profile

    Twitter’s new design – have you updated your profile?

    In April, Twitter rolled out its new profile look to its 241 million monthly active users. Not ones to miss…

  7. Internet of Everything

    Internet of everything

    As 2014 dawned, the ‘internet of things’ was considered so last year. In future we will be talking about the…

  8. Aim & Achieve

    Aim and achieve as a small business in 2014

    Whatever mistakes or unfulfilled plans you made in 2013, 2014 is your fresh start to aim high and achieve your…

  9. News: Small business garden

    Who is on small business side

    Lloyds Banking Group is to cut around half of their relationship managers who deal directly with small businesses and their…

  10. News: Windows XP

    Important information for Windows XP users

    If your PCs are still running Windows XP, you’re not unusual.According to netmarketshare.com, 37% of the world’s PCs still run…

  11. News: Cloud

    Tips for running your business in the cloud

    A recent study shows that 50% of staff in SME businesses are now using cloud-based services.If you’re interested in hearing…

  12. News: Peter Bartram spend more

    10 ways to get customers to spend more

    It easy to get carried away with acquiring new customers, but unless your company is just starting out, your current…

  13. LinkedIn

    Optimise your LinkedIn company page

    “Creating a LinkedIn company page is a great way to become more visible online as it’s another channel for you…

  14. Best companies 2013

    Moneypenny recognised in Top 100 for third time

    Staff at Moneypenny are celebrating once again as the company is recognised as one of the best to work for…

  15. IT iPad

    Optimising your website versus creating an app

    Now that almost half the population owns a smartphone, businesses have little choice but to interact with mobile device users…

  16. Sales tips

    Top 5 sales tips for your team

    Know your productThat’s a real basic, isn’t it. But how many times have you agreed to a meeting with someone…

  17. Energy bills

    Tips on lowering energy bills

    With energy costs set to rise further this year, there’s never been a better time for businesses to look for…

  18. Key Agent

    Top tip for increasing your clicks on online portals

    As you will know, people’s first point of call for property searches is now overwhelmingly online. More than ever, it’s…