We had a look around and here's what we've found…
The bottom line AI search is changing how customers discover, compare, an…
AIFuture of BusinessSenior leaders are being asked the same question from every angle: how do we use…
AIAI is reshaping how businesses operate. After several years of rapid expe…
AIBusiness TipsTechnologyAI is no longer a futuristic idea in customer experience. It’s the …
AIAs businesses try to make sense of AI, it can feel like stepping into a b…
AIFuture of BusinessAI is reshaping the way hospitality businesses across the UK welcome gues…
AICustomer ServiceCustomer complaints have always been a defining moment in the customer jo…
AIWe’ve all found ourselves in the “Press 1, press 2, press 3” loop of doom.…
AIAI is everywhere. It is streamlining admin, speeding up response times, a…
AIIn today’s workplace, invisible doesn’t mean insignificant. Beneath the slee…
AIFacilities ManagementSmall businesses face a constant balancing act: delivering high quality, keeping…
AIBusiness TipsAI has shifted from being a buzzword to a practical tool accountancy firm…
AccountancyAIThink you know your AI from your algorithms? Artificial Intelligence has …
AICustomer experience isn’t a workflow; it’s a feeling people carry away after…
AIYou ring a company for help, but no one answers. Or worse, you spend ten minutes…
AIThere’s no doubt about it – AI is already transforming the world of c…
AIIn a world where customers expect instant, personalised support, the role of voi…
AIAI answering service, AI voice agent, AI receptionist…as …
AICustomer ExperienceArtificial Intelligence is no longer emerging; it’s embedded in how we work, b…
AIAI isn’t a looming concept or an emerging trend, it’s already here, w…
AIMarketingAI isn’t waiting around. The train has already left the s…
AICustomer ServiceFuture of BusinessLive ChatThere are rare moments in technology that don’t just spark curiosity, they res…
AICustomer ServiceLive ChatTelephone AnsweringThe rise of artificial intelligence is reshaping how businesses think, build, an…
AILeadershipQuick navigation Are UK businesses currently using AI? How are UK busines…
AIEvery missed call is a missed opportunity. In fact, those unanswered rings cost …
AITelephone AnsweringAs CTO of Moneypenny the leading outsourced communications company, Pete Hanlon …
AITechnologyTrendsFMJ Editor, Sara Bean, and Moneypenny’s Head of Corporate Sector, J…
RecruitmentWatch AgainWebinarThe use of telephone answering services is on the rise. Due to working arrangeme…
AI and Speech RecognitionChoosing a customer relationship management (CRM) system when you run a small bu…
AIMarketingTechnologyWe are delighted to have teamed up with Twilio, the leading cloud communications…
AICustomer ServiceTechnologyOur automotive receptionists took part in an extra-special training day w…
AutomotiveKnowledge-sharingTrainingOur native integration with Street connects Moneypenny directly with your CRM, a…
IntegrationOur native integration with Reapit means the calls and messages Moneypenny handl…
IntegrationCalls, chats and messages are often the first real experience a customer has wit…
AITelephone AnsweringOur native integration with Alto connects Moneypenny directly with your CRM, aut…
IntegrationOur native integration with Homeflow means the calls and messages Moneypenny han…
IntegrationTo setup your integration, you will need to enter your Moneypenny billing accoun…
IntegrationIf you want your Moneypenny messages to drop into Street.co.uk as enquiries you …
If you want your Moneypenny messages to drop into Rex as leads you can jump str<…
TechnologyJoanna Swash, Group CEO of Moneypenny wins Director of the Year, Corporate Respo…
GrowthSustainabilityIf you want your Moneypenny messages to drop into Flock as a Channel Message you…
If you want your Moneypenny messages to drop into Salesforce as leads you can ju…
If you want your Moneypenny messages to drop into Hangouts Chat you can jump str…
If you want your Moneypenny messages to drop into a specific group in ChatWork y…
If you want your Moneypenny messages: to create Contacts in Clio click here. to …
If you want your Moneypenny messages to create a Channel Message in Discord you …
If you want your Moneypenny messages to drop into Pipedrive as leads you can jum…
If you want your Moneypenny messages to create a Channel Message in Slack you ca…
If you want your Moneypenny messages to create a Channel Message in Microsoft Te…
If you want your Moneypenny messages to create a new spreadsheet row in Google S…
If you want your Moneypenny messages to create a contact in Office 365 you can j…
If you want your Moneypenny messages to drop into Microsoft Dynamics as leads yo…
If you want your Moneypenny messages to drop into Zoho as leads you can jump str…
If you want your Moneypenny messages to drop into Hubspot as deals you can jump …
In this blog post we’ll talk you through the process of setting up a Moneypenn…
To setup your integration, you will need your Moneypenny account details …
To set a back up value for any fields that might be missing a value, you will ne…
The Future of Tech for 2022: Moneypenny CTO Pete Hanlon predicts clarity and und…
AITechnologyTrendsThanks to the development in software, ease of use, and the availability …
AI and Speech RecognitionAutomated ReceptionistTelephone AnsweringIn essence, an auto-attendant is a type of automated call answering system that …
AI and Speech RecognitionTelephone AnsweringMoneypenny has appointed a new Global Chief Technology Officer, Pete Hanlon. Pet…
AITechnologyMel Carlen has been appointed as Vice President of Operations North America, as …
AIMoneypennyUSWorkplace Culture
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Your business calls, in the cloud, on your mobile. Pocket Phone System will leav…
AIAppPocket Phone SystemPortalVoice Recognition
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Our Moneypenny PAs are there to support you, whenever you need. They’re th…
AIAppPocket Phone SystemPortal
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This is what we call a Digital Receptionist, and it’s a fantastic tool. Pi…
AIPocket Phone SystemPortalVoice Recognition
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We’ve made this as simple as possible; from Digital Receptionists to Money…
AIPocket Phone SystemPortalVoice RecognitionMoneypenny was delighted to be invited by NatWest to co-host its series of custo…
AIKnowledge-sharingTechnologyOur ‘Tech Garden’, which showcases the expanding range of cutting-edge techn…
AITechnologyVoice Recognition
Welcome to our Tech Garden. Moneypenny grows faster and stronger every day as a …
AIAppPortalTechnologyVoice RecognitionWe sometimes associate IVR with lengthy, frustrated phone calls, in which we’r…
AIVoice RecognitionA motivated sales team is a successful sales team. These are definitely words to…
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