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Moneypenny launches COVID-19 screening bot

A new Self-screening Bot has been launched to give businesses and their customers the peace of mind that parties are symptom-free and have not been exposed to Covid-19 before a physical visit takes place.

Moneypenny has launched the new tool designed for businesses across a range of sectors including Property, Automotive, and Healthcare, to check prospective visitors are in good health before they attend an appointment or visit business premises.

Self-screening Bot will ascertain whether anyone is self-isolating, has any Covid-19 symptoms, has come into contact with anyone who has or is suspected of having the virus, or if they feel unwell.

This is the latest innovation to help businesses to remain efficient and operational, during the Covid-19 pandemic, from Moneypenny, following our launch of Client Services, for the property sector, earlier this month.

Joanna Swash, Chief Executive Officer here at Moneypenny, said: “We’ve developed this tool specifically to offer extra reassurance and give confidence to businesses.”

“By using the bot, employees and customers will know that all parties are symptom-free before they come into contact with each other, and businesses can rest assured that they’ve done as much as possible to protect their clients.”

Joanna added: “This is not a substitute for observing social distancing and extra hand hygiene, but an extra layer of safety and due diligence to help businesses thrive again. With an incredibly simple set up that takes less than 24 hours and no long-term contracts, we expect Screening Bot to be a very welcome tool for UK businesses.”

Businesses can choose to integrate the bot into their online booking system, or simply share a link to a brand-customised page which hosts the bot. Staff can access full analytics via their own individual portal and receive a real-time response email for every completed questionnaire to their chosen email address/es. It is also possible to escalate chats (based on the answers customers have provided) to either their own in-house staff, or to a Moneypenny receptionist for an additional cost.

To find out more about the new tool, call us today on 0333 202 1005. 

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