Specialist Teams

Outsourced Customer Service Teams

Calls, emails, social media, live chat: omnichannel service delivered by our team.

Watch video
Close Video

Costs significantly less than an in-house team

Alice, Moneypenny Receptionist.

One consistent team

Your own team of bright, capable, knowledgeable people work exactly as if based in your office. Whether handling calls, updating your Twitter feed, responding to emails, taking payments or managing requests; they answer directly to your brief, access your own systems when necessary, and delight your customers.

Support around the clock

Guarantee the very best in customer service, even when your in-house team is busy or short staffed. Gain round-the-clock cover for whichever communication channel needs more resource.

One–stop solution

Every person at Moneypenny prides themselves on stunning service delivery – we know how important it is to do the right thing on your behalf. Combine our people with gold-standard technology and you have a world-leading outsourced communications provider in your corner.

Take control of your customer service

Request a callback now to discuss your needs with us in more detail. We’ll prepare a proposal with pricing that’s based on your requirements.

Simply provide us with a few contact details and we’ll call you right away.

How will we use your data? Read our Privacy Policy, or opt-out of ongoing communications from us.

Alternatively, call us on 0333 202 1005. We like to talk.

Client Focus

“Moneypenny has enhanced our business and helped it grow”

Greg Sloane, Branch Director, Ewemove

close

Why Specialist Teams?

“The secret to good customer service is simple”

Joanna Swash, Managing Director, Moneypenny

close

Your dedicated Moneypenny team works for you

  • Personal accountability
  • Can-do individuals

Handpicked to suit you, trust your Moneypenny team to represent your brand perfectly. As extraordinary people with exceptional customer service skills, they’re here for the long term, and belong to you.

Kay, Moneypenny Receptionist.

A can-do attitude is the only prerequisite to working here at Moneypenny. Using initiative, and with a thorough understanding of your systems, your Moneypenny team will represent you perfectly.

Ben, Moneypenny Receptionist.

Set-up is painless. We promise. A dedicated, expert Project Manager will own and run the whole process, and will liaise with your in-house teams to develop a roll-out plan that is efficient, effective and timely.

Ceri, Moneypenny Receptionist.

Your dedicated Moneypenny team works for you

Personal accountability

Handpicked to suit your brand, trust your Moneypenny team exactly as if they were based in your office. As extraordinary people with exceptional customer service skills, they’re here for the long term, and belong to you.

Can-do individuals

A can-do attitude is a prerequisite to working here at Moneypenny. Using initiative, and with a thorough understanding of your systems, your Moneypenny team will represent you perfectly.

Seamless set-up

Set-up is painless. We promise. A dedicated, expert Project Manager will own and run the whole process, and will liaise with your in-house teams to develop a roll-out plan that is efficient, effective and timely.

It all starts with a conversation

Call us on 0333 202 1005 to discover how we will help your business.

  1. *
  2. *
  3. *
  4. *
  5. How will we use your data? Read our Privacy Policy, or opt-out of on-going communications from us.

live chat customer service