Available on a per-seat basis, 24/7
and accountable to you.
Your own team of bright, capable, knowledgeable people to work exactly as if based in your office. Whether handling calls, updating your Twitter feed, responding to emails, taking payments or managing requests; they answer directly to your brief, access your own systems when necessary, and delight your customers.
Supporting your team
Guarantee the very best in customer service, even when your in-house team is busy or short staffed. Gain round-the-clock cover for whichever communication channel needs more resource.
Campaign drives & initiatives
Maximise marketing initiatives and customer campaigns with a dedicated, high-performing, temporary team.
"Service levels are up, and we've saved budget. Without a doubt, we'd recommend Moneypenny."
Kelly Radley, Canal & River Trust
Your own team.
Working as if based in your office.
Handpicked to suit your brand, trust your Moneypenny team exactly as if they were based in your office. As extraordinary people with exceptional customer service skills, they're here for the long term, and belong to you.
A can-do attitude is a prerequisite to working here at Moneypenny. Using initiative, and with a thorough understanding of your systems, your Moneypenny team will represent you perfectly.
Set-up is painless. We promise. A dedicated, expert Project Manager will own and run the whole process, and will liaise with your in-house teams to develop a roll-out plan that is efficient, effective and timely.
Outstanding service levels
Ensure customer touch points are always positive
No HR overheads
Put recruitment and training budgets to good use elsewhere
More office space
Free up valuable floor space for other business functions
Teams you can trust
Benefit from our low staff churn of less than 1% per annum