Specialist Teams

Outsourced customer contact teams

Calls, emails, social media, live chat: omnichannel service delivered by our team.

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Available on a per-seat basis, 24/7

and accountable to you.

Fully outsourced

Your own team of bright, capable, knowledgeable people to work exactly as if based in your office. Whether handling calls, updating your Twitter feed, responding to emails, taking payments or managing requests; they answer directly to your brief, access your own systems when necessary, and delight your customers.

"Moneypenny have enhanced our business and helped it grow"

Glenn Ackroyd, Ewemove Sales & Lettings

Your own team.

Working as if based in your office.

Personal accountability

Handpicked to suit your brand, trust your Moneypenny team exactly as if they were based in your office. As extraordinary people with exceptional customer service skills, they're here for the long term, and belong to you.

Lucy - Moneypenny
  • Outstanding service levels

    Ensure customer touch points are always positive

  • No HR overheads

    Put recruitment and training budgets to good use elsewhere

  • More office space

    Free up valuable floor space for other business functions

  • Teams you can trust

    Benefit from our low staff churn of less than 1% per annum

Get in touch

Discover how outsourcing will enhance your customer contact provision.

It all starts with a conversation. Tell us what you’re looking to achieve, and we'll work with you to deliver a solution that's right for your organisation.

Complete the form


Call 0333 202 10050333 202 1005

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