Virtual Receptionist

Your dedicated virtual receptionist

One person you know and trust answering calls exactly as if based in your office.

Get your quote > Get your quote >
Alison, Moneypenny Receptionist.

Meet your virtual receptionist

Knowledgeable, trusted and confident.

  • Sends calls & messages to you, wherever you happen to be working

  • Impresses every single caller

  • Knows you, your business and colleagues well

Meet your virtual receptionist
  • Available when needed - no unnecessary overheads

  • Wins you business

  • Ensures you never miss a business opportunity

Impress your callers

With our call answering service, when someone calls your business number, if you're unavailable or simply don't want to answer the call yourself, that call will pass to your virtual receptionist, working exactly as if based in your office.

Your virtual receptionist's confidence, helpfulness and knowledge will impress your caller. That caller is then either transferred through to you (or a colleague) wherever you are or a message is sent to you immediately as a text or email.

You'll gain time, flexibility, cost savings and a professional image.

Kay, Moneypenny Receptionist.

Get your quote

We’ll base your quote on the times you need us to answer calls. We don’t do long-term contracts or per minute billing; simply provide us with a few contact details and we'll call you back right away.

Get in touch now for your free quote.

Make your customers smile today call us on 866.202.0005 to discover how we will help your business.

Your Moneypenny Receptionist at your fingertips

iphone
Download our app for free and stay in touch with your Moneypenny Receptionist – wherever your day takes you.
Home Screen
Browse through your entire call history. Search for that important message from last month - one click and they're on the line.
Arrow
Search calls & messages
Call History
Personalize your service with unlimited Statuses that tell your Moneypenny Receptionist where to put calls through to, and what to tell callers when you're not available.
Arrow
Create
& edit Statuses
Status Screen
Set your Statuses to change automatically according to your location. Simply select a location on the map and define how you want your Moneypenny Receptionist to answer calls when you're there.
Arrow
Enable GPS location
Map
Message your Moneypenny Receptionist quickly and easily.
Arrow
Send updates
Updates

Updating your Moneypenny Receptionist on the move

Download our app for free and stay in touch with your Moneypenny Receptionist – wherever your day takes you.

Search calls & messages

Browse through your entire call history. Search for that important message from last month - one click and they're on the line.

Send updates

Message your Moneypenny Receptionist quickly and easily.

Phone Screen
Home Screen
Calls Screen
Status Screen
Map Screen
Updates Screen

Enable GPS location

Set your Statuses to change automatically according to your location. Simply select a location on the map and define how you want your Moneypenny Receptionist to answer calls when you're there.

Create & edit Statuses

Personalize your service with unlimited Statuses that tell your Moneypenny Receptionist where to put calls through to, and what to tell callers when you're not available.

Home Screen

Updating your Moneypenny PA on the move

Download our app for free and stay in touch with your Moneypenny Receptionist – wherever your day takes you.

Status Screen

Create & edit Statuses

Personalize your service with unlimited Statuses that tell your Moneypenny Receptionist where to put calls through to, and what to tell callers when you're not available.

Map Screen

Enable GPS location

Set your Statuses to change automatically according to your location. Simply select a location on the map and define how you want your Moneypenny Receptionist to answer calls when you're there.

Update Screen

Send updates

Message your Moneypenny Receptionist quickly and easily.

Calls Screen

Search calls & messages

Browse through your entire call history. Search for that important message from last month - one click and they're on the line

Find out more - Watch Video
“Our receptionist Claire is awesome. We wouldn’t want to be without her now.”

What our clients say

Law firm
Sterne Kessler
Robert K. Burger, COO, Sterne Kessler

Our clients’ calls are answered - day and night.

Read More
Medical practitioner
Dr. Jamie Loveland
Dr. Jamie Loveland, Owner

Moneypenny’s made my life a lot easier.

Read More
Law firm
The Ruffin Firm
Camelia Ruffin, Attorney, The Ruffin Firm

With our calls outsourced, clients get excellent service.

Read More
Video agency
Vaetas
John Rizzo, Co-founder, Vaetas

We put our trust in Moneypenny, and haven’t looked back.

Read More

Your burning questions

How does Moneypenny know who the call is for?

You are given a forwarding number that is unique to you. Any calls received on that line will make your screen pop up here at Moneypenny and the call will be answered in your company name.

Are all my calls answered by Moneypenny?

This is up to you – you control the forwarding facility on your telephone line via your phone’s keypad. You can choose to send all calls to us, or just the ones when your line is engaged or unanswered.

What happens if my Moneypenny Receptionist is on the phone?

Your call is passed to one of their three teammates. Each one has all your information in front of them prior to answering the call. All Moneypenny Receptionists work in small groups of four to ensure continuity of service.

Are there any long-term contracts?

No – we know you don’t want to be tied into a long-term contract. After the 14-day introductory period there is a three-month minimum contract. Thereafter, we require one month’s notice to close your account from the date of your next invoice.

Does Moneypenny keep a log of my past messages?

Your Moneypenny Receptionist has a log immediately to hand. You also have, via your online portal and app, access to a real-time updated log of all calls and messages from the past three months.

What happens out of hours?

From 6.00pm until 08.30am the next morning, your calls will forward to our voicemail system, where your Moneypenny Receptionist will have recorded a personalized greeting message for you. For support outside of these hours, talk to us about our evening, weekend and 24/7 solutions.

About us

You probably have already spoken to Moneypenny, but never realized.

Find out more >
EXCELLENT

Market leaders in terms of size and quality

Trusted by

225K

clients

As seen in

  • New York Times
  • Boston globe
  • INC Magazine
  • BBC News

Start your free trial

Call 866.202.0005 to find out more about having your own Moneypenny Receptionist free for a week.

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