Outsourced Switchboard

The finest receptionists in the land

Flexible support to capture overflow calls or provide you with fully-outsourced switchboard provision.

Alison, Moneypenny Receptionist

Answering your calls

as if based in your office.

Our service

Whenever you need (all of the time or just when your team is busy) your Moneypenny Receptionist supports you with your calls, answering them as though based in your office.

Every call is transferred through to the correct person's direct line or cell phone, or a message taken and sent immediately by text or email.

As standard, your Moneypenny Receptionist will answer your calls between 8.30am and 6pm ET. Extend these hours with 24/7 support - find out more.

People like you

  • "We never miss a single business opportunity"

  • Moneypenny gives us the ability to do remarkable things.

    Robert K. Burger, Chief Operating Officer for Sterne, Kessler, Goldstein & Fox P.L.L.C

    Moneypenny gives us the ability to do remarkable things.

    Robert K. Burger, Chief Operating Officer for Sterne, Kessler, Goldstein & Fox P.L.L.C

    Founded in 1978 and based in Washington, DC, Sterne, Kessler, Goldstein & Fox P.L.L.C., is one of the largest U.S. law firms focused solely on the protection, transfer and enforcement of Intellectual Property Rights. In Moneypenny, the firm has found their ideal solution: a 24/7 overspill facility for inbound calls. Overflow call volume, during both working hours and after hours, transfers seamlessly to their Moneypenny Receptionist and her team.

    Moneypenny has become an invaluable extension of our own receptionist staff. They really are a unique set of competent, focused professionals who are answering our calls from clients around the clock while giving us the peace of mind. When a client needs to get hold of us, their calls are answered promptly, and they always get the benefit of speaking with a professional receptionist, not a machine. This is an important aspect of our client service.

  • "We have been surprised by how many calls we would have been missing."

    Mark Openshaw-Blower, Turner Parkinson Solicitors

    "We have been surprised by how many calls we would have been missing."

    Mark Openshaw-Blower, Turner Parkinson Solicitors

    Established in 1995, Turner Parkinson has grown to be a multiple award-winning specialist business law firm. Turner Parkinson has a large portfolio of clients, meaning capturing every call is vital. For a firm that believes ‘everything and everyone matters’ and works hard to deliver a high quality service, providing a professional and efficient receptionist service is crucial. When the practice lost all telephone landlines due to an issue with its telecoms provider, they relied on Moneypenny’s Business Continuity and Disaster Recovery service.

    "Moneypenny took control calmly and effortlessly and as far as our clients were concerned it was business as usual. We found that the staff at Moneypenny couldn’t have been more helpful. They were calm and reassuring and at every stage provided us with an excellent service. We were so impressed, that Moneypenny is now taking overspill calls for us. This is proving particularly useful for very busy periods and to cover staff absences and holidays and ensures that we are never missing a call."

  • "I’m proud to say, we now never miss a call."

    David Eagle, Royds Withy King Solicitors

    "I’m proud to say, we now never miss a call."

    David Eagle, Royds Withy King Solicitors

    Royds Withy King is a leading law firm, a highly respected solicitors offering specialist advice to both corporate and private clients. Royds Withy King faced pressures on internal resources and knew they needed to outsource their call handling. Moneypenny was recommended to them and after a trial they diverted new business inquiries and main switchboard calls to the call handling experts.

    "The impact of Moneypenny was immediate. We were astounded by the precision and overall professionalism of the service. Our Moneypenny Receptionist does a fantastic job of portraying our business in exactly the right way."

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The finest receptionists

in the land.

The finest receptionists

Recruited for their 'can-do' attitude and professional approach, Moneypenny Receptionists are individuals you will get to know and trust.

They’re dedicated to your business, building lasting relationships with both clients and callers. They will answer your calls with care, professionalism and confidentiality.

Mel Moneypenny Receptionist
  • Outstanding service levels

    Your customers experience the red carpet treatment.

  • Seamless remote working

    Your team receives calls on the move or at home.

  • No more temps

    Lunches, vacations and sickness covered.

  • Cut costs

    There when you need it, not an overhead when you don't.

24 hour service

Recreating your service level expectations, out of hours.

Have round-the-clock switchboard support, without compromising service levels. Moneypenny guarantees that our award-winning receptionists will answer your calls perfectly, no matter what hour of the day or night.

No-obligation trial

Discover first-hand how Moneypenny will benefit your business.

A no-obligation trial allows you to experience Moneypenny for yourself.

The trial also includes a detailed Management Information Report, providing you with data and analysis to ensure you are optimizing your inbound call handling processes and demands.

Complete the form

or

Call 866.202.0005866.202.0005

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