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Answering Service

Your dedicated Moneypenny Receptionist

We give you one person. Someone you know and trust to answer your calls exactly as if based in your office.

Melissa, Moneypenny Receptionist

Transparent pricing

We don't do per-minute billing, our packages are based on your monthly call volume. You always know exactly what your cost will be. No surprises, no hidden charges.

To discuss the right package for you, call 866.202.0005866.202.0005 now or request a call back >

People like you

  • "Moneypenny delivers an amazing telephone answering service, that clients expect."

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  • "We put our trust in Moneypenny, and haven’t looked back."

    John Rizzo, Vaetas

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    "We put our trust in Moneypenny, and haven’t looked back."

    John Rizzo, Vaetas

    Surprised by how many calls they were missing, video marketing platform Vaetas chose Moneypenny to help with its call handling. Outstanding customer experiences are high on Vaetas’ agenda, so they sought Moneypenny’s dedicated answering service. Handling calls from customers, new leads and potential investors, Autumn, their Moneypenny Receptionist, provides an excellent first impression to callers

    quote iconWe realized we needed help with our call handling. Moneypenny really stood out to us – one person dedicated to answering your calls. From the moment we made contact, they couldn’t do enough for us. Autumn took the time to find out about our business, enabling her to build an accurate picture to better handle our calls. We have so much confidence in Autumn. We’re so glad we found Moneypenny.

  • "Professional and polished, Moneypenny has exceeded expectations."

    Amy Rodbell, Swell Caroline

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    "Professional and polished, Moneypenny has exceeded expectations."

    Amy Rodbell, Swell Caroline

    Swell Caroline is a costume jewelry and accessories design house based in Atlanta, GA. Founder and creative director, Amy Rodbell, decided to engage with answering specialist, Moneypenny, to transform the way the company answers its calls. Swell Caroline is all about making each customer feel special, so a personalized service in the way their phone is answered was essential. Their own Moneypenny Receptionist took the time to get to know the company and build a rapport with their customers – she became one of the team.

    quote iconWe certainly couldn’t imagine working without Moneypenny by our side. Our very own Moneypenny Receptionist, Mary, is one of the team and she fits in perfectly with our friendly image. The messages Mary sends to us make it much easier for us to help customers with their queries, and the information Moneypenny supplies is really helpful to see exactly how many calls we receive and who is calling. Our callers have no idea they are speaking to an answering service.

  • “Having our own receptionist has elevated us within our market”

    Chris Marcus, Director of Colormatics

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    “Having our own receptionist has elevated us within our market”

    Chris Marcus, Director of Colormatics

    Media production company Colormatics was founded in 2014. The company, located in New York, has a diverse portfolio of clients and specializes in video production, web development and media planning. As a small business, Colormatics recognized the need for a bigger presence and the ability to offer a more professional service. Being part of an industry where it’s normal to rely on voicemail, they also wanted to position themselves ahead of their competitors.

    quote iconI was instantly impressed when I found Moneypenny. The team were super personable and the look of the website was amazing – down to earth and forward thinking. From day one it was a very ‘proper’ service. There is a strong emphasis on relationships and we were able to choose a custom tariff which was tailored to our needs.

  • “Moneypenny’s service is definitely the best out there”

    Rupert Hodson, Co-founder and Director of Dianomi

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    “Moneypenny’s service is definitely the best out there”

    Rupert Hodson, Co-founder and Director of Dianomi

    Based in New York, Dianomi is a global leader in financial content marketing. The company has over 200 clients and produces a variety of sponsored content including articles, guides, reports and videos. Committed to offering their clients a fantastic experience, Dianomi turned to Moneypenny after hearing excellent reviews from a business associate. As a result, Dianomi can now be assured that their callers receive a professional, consistent and friendly service at all times.

    quote iconWe have seen a huge amount of value in having Moneypenny. Firstly, it’s lowered our overheads because we don’t need to staff a receptionist. Secondly, there’s no way that we could have trained someone to the same standard as Sharon in the short amount of time that it took us to set up the Moneypenny service. Lastly, and perhaps most importantly, it offers our callers a fantastic experience. Now when our clients call we feel confident that they are receiving a great service and that our business sounds professional, consistent and friendly.

  • "Our confidence in Moneypenny makes a positive difference because it gives us peace of mind."

    Helen Stockdale, Paddy’s Bathroom

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    "Our confidence in Moneypenny makes a positive difference because it gives us peace of mind."

    Helen Stockdale, Paddy’s Bathroom

    Established in 2014, Paddy’s Bathroom is a children’s natural toiletries company, operating in the US and UK. A start-up business, Paddy’s Bathroom was founded by Paul Lindley following the success of its sister company Ella’s Kitchen. Paddy’s Bathroom soon identified that it needed a consumer-facing voice for its US operation, and sought a company that shares the same values and ethos to handle its calls.

    quote iconWhat makes Moneypenny different is the people, the enthusiasm, and the professionalism of the entire organization.It was clear Moneypenny put a lot of time and effort into selecting the perfect receptionist to suit our needs, and those of our consumers. What has been of great benefit is that our business, and its reputation with consumers, is in very safe hands. For a start-up business where there are lots of plates spinning, it’s one less thing for us to worry about. Our confidence in Moneypenny makes a positive difference because it gives us peace of mind.

Your own virtual assistant, all of the time

or just when you need it.

When someone calls your business number, if you're unavailable or simply don't want to answer the call yourself, that call will pass to your Moneypenny Receptionist, just as if she is in your office. Your Receptionist's confidence, helpfulness and knowledge will impress your caller. That caller is then either transferred through to you (or a colleague) wherever you are or a message is sent to you immediately as a text or email.

You'll gain time, flexibility, cost savings and a professional image.

Moneypenny Receptionist

Think big. Grow fast

The Moneypenny app.

Meet your Moneypenny Receptionist

Knowledgeable, trusted, confident and low cost.

    • Passes calls & messages to you, wherever you happen to be working

    • Impresses every single caller

    • Knows you, your business and colleagues well

    • There only when needed not an overhead all the time

    • Wins you business

    • Ensures you never miss a business opportunity

Additional features that you'll love

Online Portal

Free detailed reports and analysis of your calls. Search all your historical calls and messages. View billing information and so much more.

Local numbers

US geographic numbers (202, etc). Great for direct lines, or to promote yourself as a local business in any state.

Additional lines

Manage campaigns effectively with dedicated telephone numbers that can be answered in completely different ways.

Temporary Cover

Enjoy time away from the office, safe in the knowledge you’re still capturing every new business lead and your customers are being cared for

Bypass List

Giving you the flexibility to handle certain callers yourself. Use the Bypass List to redirect persistent sales callers.

Toll Free Numbers

Convey a national presence with the option of toll free numbers, directed quickly and easily to your existing line.

Free trial

Trial your very own Moneypenny Receptionist free for a week. With absolutely no charges and instant set-up, you could be briefing them today.

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Call 866.202.0005866.202.0005

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