Voicemail is having a detrimental impact on the bottom-line of small businesses across the UK.
UK companies are missing out on valuable business because of missed phone calls. And while you may think voicemail has you covered, think again. 69% of callers refuse to leave a voicemail, making it impossible for businesses to return the call, missing vital business opportunities as a result.
Small & micro-businesses are 3x more likely to use voicemail than large businesses
In this report, commissioned by Moneypenny, you’ll learn how small businesses handle their calls and what impact this has on their customers, as well as uncovering call performance across a range of industries; from Legal to Construction.
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