Telephone Answering Service

We give you your own dedicated Moneypenny PA. Someone you know and trust to look after your calls exactly as if based in your office.

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Melissa, Moneypenny PA.

Meet your Moneypenny PA

Knowledgeable, trusted and confident.

  • Passes calls & messages to you wherever you happen to be working

  • Impresses every single caller

  • Knows you, your business and colleagues well

Meet your Moneypenny PA
  • There only when needed, not an overhead all the time

  • Wins you business

  • Ensures you never miss a business opportunity

Impress your callers

With our telephone answering service, when a caller rings your business number, if you're unavailable or simply don't want to answer the call yourself, that call will pass to your Moneypenny PA, just as if she is in your office.

Your PA's confidence, helpfulness and knowledge will impress your caller. That caller is then either transferred through to you (or a colleague) wherever you are or a message is sent to you immediately as a text or email.

You'll gain time, flexibility, cost savings and a professional image.

Carmen, Moneypenny PA.

Try it free

Experience our full service for a week, no half measures. We'll select the right Moneypenny PA for your business and recommend a pricing scheme afterwards. To us, free means exactly that: no hidden set-up fees, no admin charges, and absolutely no ongoing commitment - you've got nothing to lose.

Discuss the right package for you. Tell us a little about you and we’ll be in touch right away.

How will we use your data? Read our Privacy Policy, or opt-out of on-going communications from us.

Alternatively, call us on 0333 202 1005. We like to chat.

Your Moneypenny PA at your fingertips

iphone
Download our app for free and stay in touch with your Moneypenny PA – wherever your day takes you.
Home Screen
Browse through your entire call history. Search for that important message from last month - one click and they're on the line.
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Search calls & messages
Call History
Personalise your service with unlimited Statuses that tell your Moneypenny PA where to put calls through to, and what to tell callers when you're not available.
Arrow
Create
& edit Statuses
Status Screen
Set your Statuses to change automatically according to your location. Simply select a location on the map and define how you want your Moneypenny PA to handle calls when you're there.
Arrow
Enable GPS location
Map
Message your Moneypenny PA quickly and easily.
Arrow
Send updates
Updates

Updating your Moneypenny PA on the move

Download our app for free and stay in touch with your Moneypenny PA – wherever your day takes you.

Search calls & messages

Browse through your entire call history. Search for that important message from last month - one click and they're on the line.

Send updates

Message your Moneypenny PA quickly and easily.

Phone Screen
Home Screen
Calls Screen
Status Screen
Map Screen
Updates Screen

Enable GPS location

Set your Statuses to change automatically according to your location. Simply select a location on the map and define how you want your Moneypenny PA to handle calls when you're there.

Create & edit Statuses

Personalise your service with unlimited Statuses that tell your Moneypenny PA where to put calls through to, and what to tell callers when you're not available.

Home Screen

Updating your Moneypenny PA on the move

Download our app for free and stay in touch with your Moneypenny PA – wherever your day takes you.

Status Screen

Create & edit Statuses

Personalise your service with unlimited Statuses that tell your Moneypenny PA where to put calls through to, and what to tell callers when you're not available.

Map Screen

Enable GPS location

Set your Statuses to change automatically according to your location. Simply select a location on the map and define how you want your Moneypenny PA to handle calls when you're there.

Update Screen

Send updates

Message your Moneypenny PA quickly and easily.

Calls Screen

Search calls & messages

Browse through your entire call history. Search for that important message from last month - one click and they're on the line

Find out more - Watch Video
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“Our PA Claire is superb. We wouldn’t want to be without her now.”

What our clients say

Digital agency
Elephant Digital
Phil Birss, Elephant Digital

Moneypenny represents us perfectly. We've definitely won more business.

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Veterinary consultancy
Vet Dynamics
Vicky Robinson, Vet Dynamics

Moneypenny transforms the way practices deal with their calls.

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Craft distillery
Foragers Gin
Chris Marshall, Forager's Gin

I would recommend Moneypenny without any hesitation.

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Estate agent
Streets Ahead
Gary O’Hare, Streets Ahead Estate Agents

Moneypenny has added huge value to our business.

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Estate agent
Jennie Wood
Jennie Wood, Jennie Wood Properties

Working from home is a pleasure, thanks to Moneypenny.

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Workplace consultancy
Leesman
Tim Oldman, Leesman Index

The Moneypenny app is superb. I can update my PA on the go.

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Your burning questions

How does Moneypenny know who the call is for?

You are given a divert number that is unique to you. Any calls received on that line will make your screen pop up here at Moneypenny and the call will be answered in your company name.

Are all my calls answered by Moneypenny?

This is up to you – you control the divert facility on your telephone line via your phone’s keypad. You can choose to send all calls to us, or just the ones when your line is engaged or unanswered.

What happens if my Moneypenny PA is on the phone when one of my calls comes in?

Your call is passed to one of their three teammates. Each one has all your information in front of them prior to answering the call. All Moneypenny PAs work in small groups of four to ensure continuity of service.

Are there any long-term contracts?

No – we know you don’t want to be tied into a long-term contract. After the one week trial there is a three month minimum contract. Thereafter, we require one month’s notice to close your account from the date of your next invoice.

Does Moneypenny keep a log of my past messages?

Your Moneypenny PA has a log immediately to hand. You also have, via your online portal and app, access to a real-time updated log of all calls and messages from the past three months.

What happens out of hours?

From 6.00pm until 8.30am the next morning, your calls will divert to our voicemail system, where your Moneypenny PA will have recorded a personalised greeting message for you. For support outside of these hours, talk to us about our evening, weekend and 24/7 solutions.

About us

Born in 2000, most people in the UK have spoken to Moneypenny. Few realise it.

Collaborating with leading organisations

EXCELLENT

Market leaders in terms of size and quality

Award-winning culture

HAPPY STAFF =
HAPPY CLIENTS

Trusted by

160K

clients

Get in touch

Call 0333 202 1005 to find out more about having your own Moneypenny PA free for a week.

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  5. How will we use your data? Read our Privacy Policy, or opt-out of on-going communications from us.