Never miss a business opportunity again
Make significant savings vs. hiring a receptionist
Your UK-based hand-picked PA is always there for you
Focus on what you do best
Experience our service with no obligation to continue
Thousands of businesses trust us to keep their customers happy
We take the time to select the right PA for your business. The welcome call is your opportunity to brief us on your business, and how you would like your calls to be answered.
You control which calls we answer - choose to send only unanswered, engaged or all calls to us. You can choose to change this at any time.
With your diary to hand, calls are answered in your company name and transferred to you. If you're unavailable, messages are sent immediately by text or email.
Request a callback now to get your own unique quote. We’ll base it on the times you need us to answer calls. We don’t do long-term contracts or per minute billing; simply provide us with a few contact details and we’ll call you right away.
Your calls are precious. You want peace of mind, knowing who will be greeting your customers and representing your business. That’s why we focus on creating a real relationship between you and your PA. They get to know you, your business and how you like to work. We only employ the very best people with the right attitude. Our training programme is rigorous and leaves only the best candidates standing.
Back in 2000, frustrated with answering services used by their own businesses, our co-founders created to a telephone answering service that was more than just a transactional service. Fast forward 20 years and it’s this focus on a trusted relationship between you and your PA that remains at our core today. We’re confident you’d happily employ any one of our PAs yourself.
Your PA answers calls with the help of RITA, our call-handling software. Built by us and unique in our industry, years of tinkering and upgrades make her a shining example of machine learning at its very best. Her ability to recognise anyone who’s called before is one of her most inspired features. Not only does she allow your PA to greet callers by name, they’re also able to confirm a caller’s contact details, without them having to say a single word.
As well as market-leading telephone answering provision, we also offer a whole host of other services to support your business. Professional business numbers, London coworking, mailing address, meeting rooms, credit checking, call conferencing; all of these services (delivered by us or selected partners) are either free to clients or available at exclusive rates.
You are given a divert number that is unique to you. Any calls received on that line will make your screen pop up here at Moneypenny and the call will be answered in your company name.
This is up to you – you control the divert facility on your telephone line via your phone’s keypad. You can choose to send all calls to us, or just the ones when your line is engaged or unanswered.
Your call is passed to one of their three teammates. Each one has all your information in front of them prior to answering the call. All Moneypenny PAs work in small groups of four to ensure continuity of service.
No – we know you don’t want to be tied into a long-term contract. After the one week trial there is a three month minimum contract. Thereafter, we require one month’s notice to close your account from the date of your next invoice.
Your Moneypenny PA has a log immediately to hand. You also have, via your online portal and app, access to a real-time updated log of all calls and messages from the past three months.
From 6.00pm until 8.30am the next morning, your calls will divert to our voicemail system, where your Moneypenny PA will have recorded a personalised greeting message for you. For support outside of these hours, talk to us about our evening, weekend and 24/7 solutions.
Download our app for free and stay in touch with your Moneypenny PA – wherever your day takes you.
Save time by having your calls recorded and voicemails transcribed for easy reference.
Personalise your service with unlimited Statuses to show your PA your availability.
Enable GPS location - set your Statuses to change automatically according to your location.
Make calls on your mobile from your business number and receive in-app calls via the internet free of charge.
Message your Moneypenny PA quickly and easily.
Download our app for free and stay in touch with your Moneypenny PA – wherever your day takes you.
Personalise your service with unlimited Statuses to show your PA your availability.
Enable GPS location - set your Statuses to change automatically according to your location.
Make calls on your mobile from your business number and receive in-app calls via the internet free of charge.
Message your Moneypenny PA quickly and easily.
Save time by having your calls recorded and voicemails transcribed for easy reference.
Access our state-of-the-art central London coworking space completely FREE. With modern and high-spec meeting rooms also available, as well as the option to promote the location as your own mailing address; it’s the ideal home for you and your business.
Explore >Fair usage policy of 20 free days per month, per company, applies.
Moneypenny represents us perfectly. We've definitely won more business.
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Moneypenny transforms the way practices deal with their calls.
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I would recommend Moneypenny without any hesitation.
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Moneypenny has added huge value to our business.
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Working from home is a pleasure, thanks to Moneypenny.
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The Moneypenny app is superb. I can update my PA on the go.
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With no charges and instant set up, you could be briefing your Moneypenny PA today. Call 0333 202 1005.
