Answering Services For The Health and Care Sectors | Moneypenny

Health & Care Answering Services

Tailored services for the health & care sectors

Our 45-strong team of dedicated healthcare receptionists provide seamless support where you need it most

Telephone Answering

A dedicated receptionist to answer the calls you can't get to

Live Chat

Outsource some or all of your chats to trained agents

Proudly partnered with

Venn Comm Shadow

Trusted by hundreds of businesses like yours

Capture every opportunity in the most cost-effective way possible

Your UK-based, hand-picked receptionist is on hand whenever you need

Abbie

The right receptionist matched with you from our specialist healthcare team

After all they're going to be a key part of your business

Scaleable support in line with demand

Remain agile and manage costs with flexible support as and when you need it

Reduce 'the noise' so you can focus on customers

Keep your core team working efficiently without distraction, we'll look after the rest

Be open around the clock

Capture new enquiries in your sleep as we're here for you 24/7

Grow faster & drive more enquiries

Gain a competitive edge by capturing more new business & providing a better service

Telephone Answering

Ready and waiting to answer your calls is your dedicated Moneypenny Receptionist. The front line for hundreds of businesses just like yours, and based within our specialist team, they know the health and care sectors inside out and understand the value in every call. Briefed by you on your business, they’ll get to know how you and your team like to work, answering calls exactly as if based at your premises and impressing your customers with every interaction.

Maximise every
opportunity

Capture every enquiry by always being available

Stay
agile

Operate a seamless and efficient business whilst keeping overheads to an absolute minimum

Look more
professional

Smarten up your front of house and ensure outstanding service delivery

Free trial available
Chat Healthcare

Live Chat

Our one-stop Live Chat solution is designed specifically for the needs of busy businesses like yours. We combine gold standard software with the support of real people to help you maximise every penny you spend on your marketing budget and ensure your campaigns are working as hard as possible. Simple to set up and easy to manage, handle as many or as few chats as you can, and trust us to take care of the rest.

Get ahead of
competitors

35% of chats resulting in a new enquiry

Win customers
faster

Proven to generate 6x more engagement with website visitors

Satisfy your
audience

Customers are increasingly expecting chat to be available on your website

Free trial available

Thousands of UK businesses on board

Request a callback now to get a tailored quote, simply provide us with a few details and we'll call you right away.

No. of Employees:

Alternatively, call us on 0333 009 8321. We love to talk.

Receive calls from us seamlessly into Microsoft Teams

Our unique integration means we’ll be able to read your real-time status information and transfer calls through to you and your colleagues via the platform itself.

Caller rings to speak to a member of your team

We answer

We read your Teams status to see if you're available

The call is seamlessly transferred

The home of passionate & can-do people

We all know that, at the end of the day, businesses are collections of people with their own ambitions and quirks (note the treehouse projecting our own playful spirit across ‘The Middle' here at Moneypenny!). We made the decision very early in our journey to only employ people who put heart and warmth into everything they do. The result is a 45-strong healthcare team of receptionists, who we trust to bring a smile to every conversation and consider individual needs with care. We believe what we offer really helps businesses work better. When you lend your receptionist the keys to your practice, we'll treat it like our own. We won't let you down. We will make you shine.

Moneypenny's UK head office: the place all of our receptionists call home.

FAQs

Get your quote today

You could be briefing your Moneypenny Receptionists today. Call 0333 009 8345.

No. of Employees:

  • Solutions for small & large business

  • 24/7 provision available

  • Tech-enabled for remote working

  • Dedicated support for the health & care sectors