UK’s #1 TELEPHONE ANSWERING SERVICE FOR HEALTHCARE PROVIDERS

Every call answered 24/7

We give you your own Moneypenny Receptionist to look after calls exactly as if based in your office.

Get your quote >

Gain flexible answering support for some or all of your calls.

100-bc trustpilot
Ceri, Moneypenny Receptionist.

Trusted by hundreds of healthcare businesses like yours

  • tick icon

    Answer every call

    Capture every client enquiry professionally and efficiently

  • tick icon

    Deliver outstanding service

    Gain knowledgeable and discreet support to impress your clients

  • tick icon

    Extend your opening hours

    Be available 24/7 & gain a competitive edge

  • tick icon

    Focus on what you do best

    Dedicate more time and attention to clients

  • tick icon

    FREE trial

    Try our service with no obligation to continue

  • tick icon

    UK's #1

    Thousands of businesses trust us to keep their customers happy

Mel, Moneypenny Receptionist.

Telephone Answering

Your Moneypenny Receptionist from our dedicated healthcare team is on hand to look after some or all of your calls whenever you need. Fully briefed by you, we’ll answer calls in your company name, and either transfer through to you or send as a detailed message.

Meet your Moneypenny Receptionist

We take the time to select the right receptionist for your brand. The Welcome Call is your opportunity to brief us on your business, and how you would like your calls to be answered.

Divert your calls

You control which calls we answer - choose to send only unanswered, engaged or all calls to us. You can change this at any time.

Impress your callers

Depending on who the call is for (you or a colleague) it is either transferred through or sent as a message immediately by text or email.


Keep in touch

Update your receptionist on the move with the Moneypenny app.

Get your quote

We’ll base your quote on the service you’re looking for and the times you need support. We don’t do long-term contracts or hidden fees; simply provide us with a few contact details and we'll call you back right away.

Get in touch now for your unique quote.

How will we use your data? Read our Privacy Policy, or opt-out of ongoing communications from us.

Alternatively, call us on 0333 202 1005. We like to talk.

What our clients say

Dr Ali Hamaad, Birmingham Cardiology

It’s incredible; my patient bookings have doubled.

Read more
Sharon Saunders, Holistic Dental Centre

Patients get the personal touch when they call.

Read more
Sarah Johnson, Clinic 95

Moneypenny is on hand to capture every opportunity.

Read more
Michelle Lingard, Moy Vets

Every call and appointment booking is captured.

Read more

Your burning questions

How many calls will you handle during our trial?

We can manage some or all of your calls; on an overflow basis or fully outsourced, at specified times or 24/7. It’s your choice. After your trial, we will recommend a bespoke plan based on your call volume, working together to establish the best and most cost-effective solution for your business.

How do you get to know my business?

You’ll be given your own Moneypenny Receptionist, who you’ll have the opportunity to chat to during your Welcome Call. This is an opportunity to tell them all about your business, your employees and how you like to work.

How do I divert my calls?

Our client on-boarding team will liaise with both your line provider to divert your calls.

Who will answer my calls at Moneypenny?

Calls to your business will be answered by your dedicated Moneypenny Receptionist - part of the specialist team who handle calls for our healthcare sector clients. They are briefed by you and specially trained to provide first-class client support on your behalf.

What types of reports will I receive?

You will receive a full suite of reports, tailored to the unique requirements established during your free trial. Examples include overall call and chat volume, and peak days/times.

Who answers my calls out of hours?

We manage calls 24/7. As with all of our clients, your calls will be handled in our UK headquarters by dedicated Moneypenny Receptionists – no matter the day or time.

What is the cost of your service?

Your trial is completely free. There’s no set-up cost and no ongoing commitment. As you would expect with a bespoke service, the cost depends on your requirements. We will recommend a plan based on the level of support needed during your trial.

What other healthcare businesses do you work with?

We support businesses of all sizes within the healthcare sector including opticians, dental practices, private clinics and veterinary professionals – in fact the list is extensive.

Start your FREE trial

Find out how many new enquiries we’ll help you capture. Call today on 0333 202 1005.

  1. *
  2. *
  3. *
  4. *
  5. How will we use your data? Read our Privacy Policy, or opt-out of on-going communications from us.