Legal Answering Services

Tailored services for the legal sector

Our 95-strong team of dedicated legal receptionists provide seamless support where you need it most

Telephone Answering

A dedicated receptionist to answer the calls you can't get to

Live Chat

Outsource some or all of your chats to trained agents

Outbound Calling

The ultimate way to generate more and better quality leads

Rated excellent

Best people

Integration now available

Proudly partnered with

Venn Comm Shadow

Trusted by over 1000 firms - including 70 of the Top 200

Capture every opportunity in the most cost-effective way possible

Your UK-based, hand-picked receptionist is on hand whenever you need


The right receptionist matched with you from our specialist legal team

After all, they're going to be a key part of your business

Scaleable support in line with demand

Remain agile and manage costs with flexible support as and when you need it

Reduce ‘the noise' so you can focus on clients

Keep your core team working efficiently without distraction, we'll look after the rest

Be open around the clock

Capture new enquiries in your sleep as we're here for you 24/7

Grow faster & drive more enquiries

Gain a competitive edge by capturing more new business & providing a better service

Telephone Answering

Ready and waiting to answer your calls is your dedicated Moneypenny Receptionist. The front line for hundreds of firms just like yours, and based within our specialist legal team, they know the industry inside out and understand the value in every call. Briefed by you on your business, they'll get to know how you and your team like to work, answering calls exactly as if based in your office and impressing your clients with every interaction.

Maximise every

Capture every lead by always being available


Operate a seamless and efficient business whilst keeping overheads to an absolute minimum

Look more

Smarten up your front of house and ensure outstanding service delivery

Free trial available
Chat Legal

Live Chat

Our one-stop Live Chat solution is designed specifically for the needs of busy firms like yours. We combine gold standard software with the support of real people to help you maximise every penny you spend on your marketing budget and ensure your campaigns are working as hard as possible. Simple to set up and easy to manage, handle as many or as few chats as you can, and trust us to take care of the rest.

Get ahead of

41% of chats result in a new enquiry

Win new
clients faster

Proven to generate 6x more engagement with website visitors

Satisfy your

Clients are increasingly expecting chat to be available on your website

Free trial available

NEW: Outbound Calling

Whether it's pre-qualifying prospects, providing tailored quotes, arranging appointments or reaching out to historic and existing clients, trust us to represent your firm perfectly.

Acting as a seamless extension of your firm, your dedicated Moneypenny Receptionists will nurture leads to the point of conversion, leaving your in-house team free to focus on delivering their expertise. Here's what we can do for your firm:


Whatever your area of expertise, our team will pre-qualify your incoming claims enquiries and escalate the most important leads to you.


The ultimate solution for your conveyancing leads, we'll qualify, quote and convert prospects so your team is left with brand new clients ready to advise.

Wills &

We'll reach out to existing clients to check for any changes in circumstances so you've always got up-to-date information.

21,000 UK businesses on board

Request a callback now to get a tailored quote, simply provide us with a few details and we'll call you right away.

No. of Employees:

How will we use your data? Read our Privacy Policy, or opt-out of ongoing communications from us.

Alternatively, call us on 0333 202 1005 We love to talk

The home of passionate & can-do people

We all know that, at the end of the day, businesses are collections of people with their own ambitions and quirks (note the treehouse projecting our own playful spirit across ‘The Middle' here at Moneypenny!). We made the decision very early in our journey to only employ people who put heart and warmth into everything they do. The result is a 95-strong legal team of receptionists, who we trust to bring a smile to every conversation and consider individual needs with care. We believe what we offer really helps businesses work better. When you lend your receptionist the keys to your firm, we'll treat it like our own. We won't let you down. We will make you shine.

Moneypenny's UK head office: the place all of our receptionists call home.

What our clients say


Get your quote today

You could be briefing your Moneypenny Receptionists today. Call 0333 009 8345.

No. of Employees:

How will we use your data? Read our Privacy Policy, or opt-out of ongoing communications from us.

  • Solutions for small & large firms

  • 24/7 provision available

  • Tech-enabled for remote working

  • Dedicated support for the legal sector

Best people
Rated excellent