Legal Answering Services
Tailored services for the legal sector
Our 95-strong team of dedicated legal receptionists provide seamless support where you need it most
A dedicated receptionist to answer the calls you can't get to
Outsource some or all of your chats to trained agents
The ultimate way to generate more and better quality leads
Trusted by over 1000 firms - including 70 of the Top 200
Capture every opportunity in the most cost-effective way possible
Your UK-based, hand-picked receptionist is on hand whenever you need
The right receptionist matched with you from our specialist legal team
After all, they’re going to be a key part of your business
Scaleable support in line with demand
Remain agile and manage costs with flexible support as and when you need it
Reduce ‘the noise’ so you can focus on clients
Keep your core team working efficiently without distraction, we’ll look after the rest
Be open around the clock
Capture new enquiries in your sleep as we’re here for you 24/7
Grow faster & drive more enquiries
Gain a competitive edge by capturing more new business & providing a better service
Ready and waiting to answer your calls is your dedicated Moneypenny Receptionist. The front line for hundreds of firms just like yours, and based within our specialist legal team, they know the industry inside out and understand the value in every call. Briefed by you on your business, they'll get to know how you and your team like to work, answering calls exactly as if based in your office and impressing your clients with every interaction.
Capture every lead by always being available
Operate a seamless and efficient business whilst keeping overheads to an absolute minimum
Smarten up your front of house and ensure outstanding service delivery
Our one-stop Live Chat solution is designed specifically for the needs of busy firms like yours. We combine gold standard software with the support of real people to help you maximise every penny you spend on your marketing budget and ensure your campaigns are working as hard as possible. Simple to set up and easy to manage, handle as many or as few chats as you can, and trust us to take care of the rest.
Get ahead of
41% of chats result in a new enquiry
Proven to generate 6x more engagement with website visitors
Clients are increasingly expecting chat to be available on your website
NEW: Outbound Calling
Whether it’s pre-qualifying prospects, providing tailored quotes, arranging appointments or reaching out to historic and existing clients, trust us to represent your firm perfectly.
Acting as a seamless extension of your firm, your dedicated Moneypenny Receptionists will nurture leads to the point of conversion, leaving your in-house team free to focus on delivering their expertise. Here’s what we can do for your firm:
Whatever your area of expertise, our team will pre-qualify your incoming claims enquiries and escalate the most important leads to you.
The ultimate solution for your conveyancing leads, we’ll qualify, quote and convert prospects so your team is left with brand new clients ready to advise.
We’ll reach out to existing clients to check for any changes in circumstances so you’ve always got up-to-date information.
Find out more
21,000 UK businesses on board
Request a callback now to get a tailored quote, simply provide us with a few details and we’ll call you right away.
The home of passionate & can-do people
We all know that, at the end of the day, businesses are collections of people with their own ambitions and quirks (note the treehouse projecting our own playful spirit across ‘The Middle’ here at Moneypenny!). We made the decision very early in our journey to only employ people who put heart and warmth into everything they do. The result is a 95-strong legal team of receptionists, who we trust to bring a smile to every conversation and consider individual needs with care. We believe what we offer really helps businesses work better. When you lend your receptionist the keys to your firm, we’ll treat it like our own. We won’t let you down. We will make you shine.
Moneypenny’s UK head office: the place all of our receptionists call home.