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Product guides

Delve into the detail of each product to understand which one's right for you.

Telephone Answering

Play Meet your Moneypenny PA
Meet your Moneypenny PA

Knowledgeable, trustworthy and confident – your Moneypenny PA is an extra pair of hands without any of the associated overheads. Briefed by you, your Moneypenny PA will look after your calls exa…

Informing your team about our service

The reasons why businesses outsource their calls to Moneypenny vary, but the outcome is always the s…

Get to know the Moneypenny portal

When you use Moneypenny’s Telephone Answering Service, having the support of a dedicated PA is onl…

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Live Chat

Play Live Chat – your most powerful website tool
Live Chat – your most powerful website tool

Our amazing people manage live chat on your website whenever you need. Bright and confident people combined with bespoke and intelligent technology, result in an incredible Live Chat service. Built so…

How to track Live Chat in Google Analytics

Moneypenny’s Live Chat portal is a great place to see all the chats that haven taken place on you…

Play How Moneypenny PAs resolve chats on your behalf
How Moneypenny PAs resolve chats on your behalf

Our Moneypenny PAs will quickly become one of your most precious tools. We don’t like to brag,…

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Pocket Phone System

Play What is Pocket Phone System?
What is Pocket Phone System?

Your business calls, in the cloud, on your mobile. Pocket Phone System will leave your callers with a great first impression of your business. Benefit from managing your calls like never before using …

Using the Pocket Phone System app

From managing call paths to activating voicemail transcriptions, your app holds absolutely everythin…

Play Auto-attendant options for Pocket Phone System
Auto-attendant options for Pocket Phone System

This is what we call a Digital Receptionist, and it’s a fantastic tool. Pick from three Digita…

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We give you amazing people and technology:

Telephone
Answering

Your own Moneypenny PA to answer calls exactly as if based in your office.

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Live Chat

Amazing people, briefed by you to manage chats whenever you can't.

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Pocket Phone System

All the functions and support of an office phone system, minus the hardware.

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