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Auto-attendant options for Pocket Phone System

This is what we call a Digital Receptionist, and it’s a fantastic tool.

Pick from three Digital Receptionist options to suit your business needs; Welcome greeting, Auto-attendant and Speech recognition, all of which are there to offer a different way to manage your calls. In this short video, we’ll walk you through each one of your Digital Receptionist options, so you feel confident you have picked the best one to reflect your business.

View transcript +

Hi, I’m Jamie. In this short film I’ll introduce you to Digital Receptionist; a brilliant feature of Pocket Phone System.

Previously, this kind of technology was only available to big businesses – not any more. Pocket Phone System brings this to you right now as an integrated part of you system.

So what does Digital Receptionist do exactly? Well, basically everything that a traditional receptionist would; greet your callers and direct them to where they need to be. Using either a simple Welcome greeting, an Auto-attendant, you know a, ‘Press 1 for Sales, 2 for Accounts…’, kind of thing, or finally Speech recognition. It’s your choice.

So how does Speech recognition work? Easy. You provide a list of employee names and departments, the tech recognises what the caller has said and transfers immediately. The result? Complete accuracy. No please repeat, or calls going to the wrong person – it’s as close to perfect as you can get. 

As a Pocket Phone System client, you’ll have access to all the latest software updates automatically. Keeping you right at the cutting-edge of this ever-evolving technology.

If you do have any additional questions, just ask. What our team don’t know about this kind of stuff isn’t worth knowing, and they’re always happy to help.

We give you amazing people and technology:


Your own Moneypenny PA to answer calls exactly as if based in your office.

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Live Chat

Amazing people, briefed by you to manage chats whenever you can't.

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Pocket Phone System

All the functions and support of an office phone system, minus the hardware.

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