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Blog
Watch: Interview with Power Bespoke

Perry Power, Managing Director of estate agents Power Bespoke, spoke to Moneypen…

Blog
6 simple ways estate agents can use Live Chat

Live Chat is no longer a luxury for estate and lettings agents. It’s a necessi…

Blog
Enter our wordsearch competition & WIN a…

With only four virtual events to go until we all meet up for EA Masters 2021, it…

Blog
Guest post: 10 things every property professi…

In this guest blog by the Tenancy Deposit Scheme, they share 10 vital tips you n…

Events
EA Masters September Virtual Event

This year’s EA Masters gears up with a rolling 6-month program of virtual …

Blog
Instant gratification & estate agents

“Order an Uber, book a dental appointment, download and complete training…

News
Property agents should prepare for demand aft…

Now that the end of the third national lockdown nears and new spring instruction…

Blog
Watch again: How we support estate agents

Joanne Tattum, Head of Estate Agents at Moneypenny, teamed up with The Guild of…

Blog
Moneypenny partners with Dezrez for EAvolutio…

Moneypenny is proud to be a partner of EAvolution21, a virtual property technolo…

Blog
Live Chat for Estate Agents: Open the door to…

It’s leading the way in customer service satisfaction, helping the 44% of peop…

Blog
Watch again – What we do for Agents

Want to know about everything we do for agents? Rewatch Joanne Tattum joined by …

Blog
5 reasons estate agents need a telephone answ…

Every estate agent, whether an independent, regional or national brand, is exper…

News
Moneypenny’s Property Team Raises More Than…

With more than 2,500 property companies relying on Moneypenny for telephone answ…

Blog
Three offers for property businesses to ring …

To help ring in the new year, property businesses can take advantage of one of t…

Blog
Webinar – Discover: What we do for agen…

You may have heard of Moneypenny’s call answering and live chat services. But …

News
Moneypenny wins supplier of the year award at…

Moneypenny was awarded the 2020 Supplier of the Year Award at Relocation Agent N…

Knowledge base
EweMove

In this film, Nick Neill, Managing Director at EweMove Sales and Lettings, share…

Case Studies
Keller Williams

When did you realise you needed support? “Our business simply doesn’t exist …

Case Studies
ISG

When did you realise you needed support? “Our front of house team was torn bet…

Case Studies
L&C Mortgages

When did you realise you needed support? “We needed a 24/7 outsourced service …

Blog
Leadership in Lockdown: Moneypenny’s story…

In a flash, our whole business was forced to abandon our beautiful work home and…

Case Studies
Keatons Estate Agents

When did you realise you needed support? “We used Moneypenny to help us answer…

Case Studies
The Robinson-Jackson Group

When did you realise you needed support?  “For 50 years, our agency opened o…

Case Studies
Stenprop

When did you realise you needed support? “As our property portfolio continued …

News
Time and cost-saving triage Chat Bot launched…

Moneypenny has launched a new online Chat Bot to help property agents triage inb…

Blog
Welcome to the Property Triage Bot 

Experience the Property Triage Bot in the window below!  At a time where busine…

Case Studies
Paramount Properties

When did you realise you needed support? “As a busy estate & letting agenc…

Knowledge base
Cameron Homes

Cameron Homes have trusted Moneypenny with their calls since 2016, allowing them…

Case Studies
Girlings

When did you realise you needed support? “We were mindful the majority of our …

Blog
Free Telephone Answering & Live Chat for…

With a quarter of Brits planning to stay put and holiday in the UK until there…

Knowledge base
EweMove

Multi-award winning estate agency EweMove are market leaders and recognised all …

Case Studies
Acorn Blue

When did you realise you needed support? “Working remotely across many develop…

Case Studies
Belvoir Basingstoke

When did you realise you needed support? “We have a large letting team so they…

Blog
How to adapt to post-COVID customer experienc…

Adaptation is the key to survival. It sounds dramatic, but if housebuilders are …

Blog
Capturing the millennial market as an estate …

Navigating and adapting to the highs and lows of the housing market is part and …

Case Studies
Barton Wyatt

Take a free trial > When did you realise you needed support? “Despite provi…

Case Studies
Stuarts Residential

When did you realise you needed support? “After a sudden increase in call volu…

Case Studies
Urban & Rural

When did you realise you needed support? “We’d been using live chat software…

Blog
Listen back: Lead Capture 101 for Estate Agen…

If you missed our latest webinar with Propertymark, Lead Capture 101: The surpri…

Blog
How outsourced communications can lighten the…

Odd times call for tactical measures. We know that IT teams across the housebuil…

Case Studies
Chamberlains

When did you realise you needed support?  “With small teams in branch, we re…

Blog
How outsourced communications can lighten the…

Odd times call for tactical measures. We know that IT teams across the housing a…

Case Studies
Megaclose

When did you realise you needed support?  “We were using another telephone a…

Case Studies
Chinneck Shaw

When did you realise you needed support?  “We’re always looking for exciti…

News
Moneypenny’s new outsourced sales servi…

Moneypenny has launched Client Services – a dedicated service to help estate a…

Blog
3 lockdown lessons for estate agents and the …

Over the last couple of months, we’ve found ourselves in completely unknown te…

Case Studies
Belvoir Wrexham

When did you realise you needed support? “As the only franchise within North W…

Blog
Free Live Chat for Relocation Agent Network m…

So many things aren’t business as usual right now. With more agencies than eve…

Blog
Boost your bottom line with outsourced switch…

It’s hard to overstate the recent changes. Our ways of working have evolve…

Knowledge base
Thomas Morris and Fine & Country

Thomas Morris and Fine & Country have been using Moneypenny since 2010 to im…

Case Studies
Harding Green

When did you realise you needed support?  “We relied on an answering machine…

News
Moneypenny becomes industry partner to Proper…

Moneypenny has become an industry partner to the UK’s foremost professiona…

Knowledge base
Marsh and Parsons

Marsh & Parsons boast an incredible property portfolio with expertise in …

Blog
The importance of empathy in property sales

Drive is a vital requirement for anyone working in property sales. While there w…

Knowledge base
Robinson Michael and Jackson

Running a 21 branch operation, Robinson Michael and Jackson have been a Moneypen…

Knowledge base
Finders Keepers

With over 40 years experience in the property sector, the lettings experts have …

Blog
Estate agents: How to make the most of the Ch…

Every year, search traffic to Rightmove doubles between Christmas Day and Januar…

Blog
5 reasons why estate agents choose Moneypenny…

It’s the no.1 tool for customer satisfaction, and over a third of online visit…

Blog
Estate agents: How to make your customer jour…

Understanding the customer journey plays a huge role in the success of any estat…

News
New research reveals peak times for key Live …

Our latest research has revealed the peak times that house-hunters and vendors a…

Blog
Why our property team’s the best in the industry
Why our property team’s the best in the…

Meet our property team. After 10 years of service clients in the property indust…

News
Moneypenny appoints ex-agents to Live Chat te…

Our dedicated Live Chat team has been further strengthened by the appointment of…

News
Brace yourselves, estate agents – call …

Estate agents had better prepare themselves, as ‘call chaos day’, the busies…

Blog
Property clients explain how they use Moneypenny
Property clients explain how they use Moneype…

Here at Moneypenny we pride ourselves on our knowledge of the property industry.…

News
Moneypenny sponsors Lettings Agency of the Ye…

Moneypenny is a proud sponsor of the prestigious 2015 Lettings Agency of the Yea…

News
Moneypenny sponsors Estate Agency of the Year…

The prestigious 2014 Estate Agency of the Year Awards, in association with The S…


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