Search by keyword, such as: divert, calls, chats …

Moneypenny becomes industry partner to Propertymark

Moneypenny has become an industry partner to the UK’s foremost professional body for the property industry, Propertymark. 

Propertymark encompasses ARLA Propertymark, NAEA Propertymark, and NAVA Propertymark and comprises more than 18,000 members across the UK.

As the no.1 communications provider to the property industry, our partnership will support Propertymark’s work to promote professionalism and integrity across the sector. In particular, the partnership will highlight the importance of excellent customer service in an increasingly 24/7 marketplace.

Samantha Jones, Head of Field Sales at Moneypenny said:  “We already support more than 2,500 property businesses across the UK by helping them to ensure they never miss a call or live chat in order to improve their client experience and capture more leads.

“Propertymark shares our passion for professional excellence so together, we’re very well placed to help agents improve their efficiency and profitability by ensuring a superb customer experience every time.  We are delighted to start a new relationship with the Propertymark team in 2020 and look forward to sharing our advice and guidance with its members.”

As part of the new partnership, Propertymark members will be able to take advantage of exclusive telephone answering and live chat special offers from Moneypenny.

Sarah Davies, Commercial Manager for Propertymark said:  “Moneypenny has an enviable reputation in the property sector and the team is renowned for their commitment to customer care and lead conversion.   We are thrilled to be working with them and know that our UK members will benefit greatly from their expertise, guidance, insight, and enthusiasm.”

Moneypenny handles 13 million property calls and 2 million live chats each year.

For more information about how Moneypenny’s specialist property team can help your business, visit

We give you amazing people and technology:


Your own Moneypenny PA to answer calls exactly as if based in your office.

Discover >
Live Chat

Amazing people, briefed by you to manage chats whenever you can't.

Discover >
Pocket Phone System

All the functions and support of an office phone system, minus the hardware.

Discover >