The only US answering service to give you people dedicated to your business
Capture every opportunity with outsourced support for your calls, live chat and more with Moneypenny Receptionists, who you know and trust. Our people are all handpicked to look after your customers as if they were our own.
HIPAA compliant
Which of our services is right for your business?
Receptionist Teams
Ideal for bigger businesses: dedicated Moneypenny Receptionists answer all calls 24/7 or just when your own team is busy.
Live Chat
Gold standard technology to manage your chats, with awesome people ready to handle them whenever you can’t.
Phone Answering
Your very own Moneypenny Receptionist dedicated to answering calls for your business whenever you need.
A trusted partner to businesses across all industries
In exactly the same way as we do for thousands of clients - including leading law firms, accountancy companies and corporate realtors - we’ll make sure you quickly come to see us as the safest and strongest home for all of your customer conversations.
The Moneypenny Difference
Our team quickly becomes a seamless extension of yours
Handpicked people
We make a point of recruiting based on personality and matching you with individuals who complement your business, so you can be sure they’ll truly reflect how you want to speak to customers.
Award-winning culture
Widespread employee loyalty means you’re getting very experienced people working as trusted members of your own team, permanently eliminating the need to recruit, hire and train in-house.
World-class training
Our extensive training program gives our people the confidence to let their personalities shine through and always use their initiative, meaning every customer conversation is handled with consistency and care.
Innovation for a better customer experience
With Moneypenny, your business is getting the optimum amount of technology, blended together perfectly with the very best people. For larger businesses, our years of experience translate into rich insight and service-enhancing switchboard features you simply won’t find elsewhere. And for start-ups and SMBs, this means having access to world-leading communication technology for a fraction of the cost. From instant caller recognition, sales call blocking, VIP flagging, integrations and more; all of our systems are built in-house and maintained by us so they function seamlessly in your environment for the ultimate customer experience.
Flexible
products
Accessible for any size of business and easy to implement
Clever
software
Blocks cold callers and recognizes VIP & repeat customers
Technology
integrations
Ensure a seamless flow of real-time information between us
Business
continuity
Means you remain operational in the face of the unexpected
Based in our US office in Atlanta, Georgia, Moneypenny’s suite of Answering Services, Virtual Receptionist, Remote Call Handling Teams and Live Chat provision will allow you to capture every opportunity and deliver outstanding service. We give you experienced people who you trust to take calls exactly as if based in your office. By managing chats in the same way on your behalf, our Live Chat Service ensures you turn more website visitors into paying customers as well.
At Moneypenny, we have a whole host of amazing features available to support your business, including 24/7 answering to guarantee your availability to customers around the clock; professional business numbers; dedicated account management and lots more. We cater for businesses of all sizes - from realtors and attorneys, through to home services companies and accountants.
To find out more, give us a call on 866.202.0005. We love to talk.
About us
You may have spoken to Moneypenny already, but never realized.
7 x
recognized for over a decade as a Top 100 Best Company to Work For
20 m
calls & chats looked after on behalf of sole traders to global enterprises
No. 1
the world’s leading & most trusted outsourced communications partner
24 / 7
every customer managed seamlessly by our team around the clock
Collaborating with
Featured in
Featured in
Get in touch
Call us on 866.202.0005 or email [email protected] today.