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Knowledge base

Dive into the detail of each product to understand which one's right for you.

Call Answering

Play An intro to the Moneypenny app
An intro to the Moneypenny app

WOW your callers, and work a whole lot smarter. You’re going to love it! Your Moneypenny Receptionist will be able to tell people whether you’re free to receive calls, or when you’ll call th…

Get to know the Moneypenny portal

When you use Moneypenny’s call answering service, having the support of a dedicated receptionist i…

Informing your team about our service

The reasons why businesses outsource their calls to Moneypenny vary, but the outcome is always the s…

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Live Chat

How to customize your Live Chat widget

Creating the perfect chat widget for your website is easy. And, what’s great? You can do it all from your online portal. From styles and designs to settings and security, you have complete contr…

Taking chats guide

Take a tour through the chat section of your portal. From alerts and security to shortcuts and stati…

Play How Moneypenny Receptionists resolve chats on your behalf
How Moneypenny Receptionists resolve chats on your…

Our Moneypenny Receptionists will quickly become one of your most precious tools. We don’t lik…

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We give you amazing people and technology:

Phone Answering

Your own Moneypenny Receptionist to answer calls exactly as if based in your office.

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Live Chat

Amazing people, briefed by you to manage chats whenever you can't.

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