Legal Answering Services

Tailored services for the legal sector

Our experienced receptionists provide seamless support where you need it most

Phone Answering

A dedicated receptionist to answer the calls you can’t get to

Live Chat

Outsource some or all of your chats to trained agents

Self-screening Bot

An online symptom checker to reassure your customers and staff

Rated excellent

Best people

Integration now available

Proudly partnered with

Trusted by leading law firms and attorneys

Capture every opportunity in the most cost-effective way possible

Your US-based, hand-picked receptionist is on hand whenever you need


The right receptionist matched with you

After all, they’re going to be a key part of your firm

Scaleable support in line with demand

Remain agile and manage costs with flexible support as and when you need it

Reduce ‘the noise’ so you can focus on clients

Keep your core team working efficiently without distraction, we’ll look after the rest

Be open around the clock

Capture new inquiries in your sleep as we’re here for you 24/7

Grow faster & drive more inquiries

Gain a competitive edge by capturing more new business & providing a better service

Phone Answering

Ready and waiting to answer your calls is your dedicated Moneypenny Receptionist. The front line for firms just like yours, they know the industry inside out and understand the value in every call. Briefed by you, they’ll get to know how you and your team like to work, answering calls exactly as if based in your office and impressing your clients with every interaction.

Maximize every

Capture every customer by always being available


Operate a seamless and efficient business while keeping overheads to an absolute minimum

Look more

Smarten up your phone answering capability and ensure outstanding service delivery

Free trial available

Live Chat

Our one-stop Live Chat solution is designed specifically for the needs of busy firms like yours. We combine gold standard software with the support of real people to help you maximize every penny you spend on your marketing budget and ensure your campaigns are working as hard as possible. Simple to set up and easy to manage, handle as many or as few chats as you can, and trust us to take care of the rest.

Get ahead of

41% of chats result in a new inquiry

Win new
clients faster

Proven to generate 6x more engagement with website visitors

Satisfy your

Clients are increasingly expecting chat to be available on your website

Free trial available

Self-screening Bot

Safeguard your staff and clients with our seamless and simple online symptom checker. Customized to your branding, it’s the hassle-free way to capture contact details, gain consent for any Covid-19 related policies and check all visitors are symptom-free before an appointment takes place.

It takes just 3 minutes to complete and can be integrated into your existing online booking process, or used stand-alone by inviting clients to complete via email. With every response, you’ll receive a detailed email and have access to a full audit trail within your Moneypenny portal.

Personalize your bot

Customize questions and match the design to suit your website

Capture contact details

Each user will submit their name and contact details securely

Gain a hassle-free solution

No tech work needed, you can use the bot right away


21,000 businesses already on board

Request a callback now to get a tailored quote, simply provide us with a few details and we’ll call you right away.

No. of employees:

Alternatively, call us on 866.202.0005 We love to talk

The home of passionate & can-do people

We all know that, at the end of the day, businesses are collections of people with their own ambitions and quirks. We made the decision very early in our journey to only employ people who put heart and warmth into everything they do. The result is a team of dedicated receptionists, who we trust to bring a smile to every conversation and consider individual needs with care. We believe what we offer really helps businesses work better. When you lend your Moneypenny Receptionist the keys to your business, we’ll treat it like our own and make you shine.

Moneypenny’s global HQ: the place all of our receptionists call home.


Get your quote today

You could be briefing your Moneypenny Receptionists today. Call 866.202.0005.

No. of employees:

  • Solutions for small & large firms

  • 24/7 provision available

  • Tech-enabled for remote working

  • Dedicated support for the legal sector

Best people
Clutch Virtual Receptionist logo
Rated excellent