Never miss an opportunity again. Call us now on 866.202.0005 to find out which service is right for you.
Our expertise goes far beyond these specialist industries, we serve businesses of every shape and sector.
Your one-stop shop for anything and everything Moneypenny.
Collaborating with
leading organisations
Trusted by 225k clients
Your own Moneypenny Receptionist
Real people based in the US
Powerful solution in the absence of your own receptionists
Call answering & live chat services to facilitate remote working
An online symptom checker to reassure your customers and staff
We give you real people - dedicated Moneypenny Receptionists - to answer calls and live chat exactly as if based in your office.
Have calls & messages sent to you and your team
Never miss a new opportunity again
Make significant savings vs. hiring a receptionist
Be available 24/7 & gain a competitive edge
Free up time for you and your team
Experience our service with no obligation to continue
Mel, Moneypenny Receptionist.
You will have a dedicated Moneypenny Receptionist and small supporting team to look after some or all of your calls, whenever you need. Fully briefed by you, we’ll answer calls in your firm’s name and send detailed messages back to your remote working team.
26% increase in calls over the last 5 years
35% of calls are new sales inquiries
50% of customers choose to call
We take the time to select the right receptionist for your firm. The Welcome Call is your opportunity to brief us on your business, and how you would like your calls to be answered.
You control which calls we answer - choose to send only unanswered, engaged or all calls to us. You can change this at any time.
Depending on who the call is for (you or a colleague) it is either transferred through or sent as a message immediately by text or email.
Update your receptionist on the move with the Moneypenny app.
Our acclaimed people & technology solution allows you to manage incoming chats remotely whenever you can (even prompt visitors to start a chat if appropriate). When you’re unavailable, chats overflow seamlessly for us to manage on your behalf.
6x more engagement with website visitors
46% of chats take place out of hours
41% of chats generate a new inquiry
Brief us on how you like to work during your Welcome Call so we’re ready to chat whenever you need us.
Don’t worry, it’s a completely untechy job that you or your website host can do in minutes.
Rely on us to represent you perfectly whenever you and your team are unavailable.
We’ll base your quote on the service you’re looking for and the times you need support. We don't do long-term contracts or per minute billing; simply provide us with a few contact details and we'll call you back right away.
Get in touch now for your free quote.
Alternatively, call us on 866.202.0005. We like to talk.
The simple answer is all or as many as you want. Afterwards we will recommend a plan based on your needs, working with you to establish the most cost-effective way to manage your calls and chats.
This depends on your requirements. We will discover how much support you need during your trial. There is no setup cost.
We manage calls and live chat 24/7. You can choose to let us handle your calls and chats all of the time, or just when you’re too busy to. It’s entirely up to you.
You’ll be given your own Moneypenny Receptionist, who you’ll have the opportunity to chat to during your Welcome Call. This is an opportunity to tell them all about your firm, your employees and how you like to work.
Our client onboarding team will liaise with both your line provider and web manager to divert your calls and set up Live Chat on your website.
We answer calls and chats 24/7. As with all of our clients, your calls and chats will be handled in our US office by dedicated Moneypenny Receptionists – no matter the day or time.
Most people have spoken to Moneypenny. Few realize it. Established in 2000, we're not simply the market leader. We are the biggest and fastest growing company of our type, handling 15m calls and chats annually on behalf of 13,000 businesses who rely on our people and technology-based solutions to manage their customer interactions. We are their trusted partner, on hand and ready to support them in times of crisis.
Is allowing our entire team to look after your customer interactions remotely - and remain in contact with anyone in your team who may be working remotely as well.
Our team has now transitioned to 100% homeworking in order to deliver continuous support for your calls and live chat.
We have all the necessary technical capabilities in place to ensure your data remains safe while our team look after calls & chats off-site.
Find out how many inquiries we'll help you capture. Call today on 866.202.0005.
