We give you real people - dedicated Moneypenny Receptionists - to answer calls and live chat exactly as if based in your office.
Never miss an opportunity again
Make significant savings vs. hiring a receptionist
Be available 24/7 & gain a competitive edge
Free up time for you and your team
Try our service with no obligation to continue
Thousands of businesses trust us to keep their customers happy
Mel, Moneypenny Receptionist.
You will have a dedicated Moneypenny Receptionist and small supporting team to look after some or all of your calls, whenever you need. Fully briefed by you, we’ll answer calls in your firm’s name and send detailed messages back to your office.
2m legal calls answered annually
1 in 10 calls are brand new inquiries
70% of calls are from existing clients
We take the time to select the right receptionist for your firm. The Welcome Call is your opportunity to brief us on your business, and how you would like your calls to be answered.
You control which calls we answer - choose to send only unanswered, engaged or all calls to us. You can change this at any time.
Depending on who the call is for (you or a colleague) it is either transferred through or sent as a message immediately by text or email.
Update your receptionist on the move with the Moneypenny app.
Our acclaimed people & technology solution allows you to manage incoming chats whenever you can (even prompt visitors to start a chat if appropriate). When you’re unavailable, chats overflow seamlessly for us to manage on your behalf.
6x more engagement with website visitors
46% of chats take place out of hours
41% of chats generate a new inquiry
Brief us on how you like to work during your Welcome Call so we’re ready to chat whenever you need us.
Don’t worry, it’s a completely untechy job that you or your website host can do in minutes.
Rely on us to represent you perfectly whenever you and your team are unavailable.
We'll base your quote on the times you need us to answer calls. We don't do long-term contracts or per minute billing; simply provide us with a few contact details and we'll call you back right away.
Get in touch now for your free quote.
Alternatively, call us on 866.202.0005. We like to talk.
The simple answer is all or as many as you want. Afterwards we will recommend a plan based on your needs, working with you to establish the most cost-effective way to manage your calls and chats.
This depends on your requirements. We will discover how much support you need during your trial. There is no set-up cost.
We manage calls and live chat 24/7. You can choose to let us handle your calls and chats all of the time, or just when you’re too busy to. It’s entirely up to you.
You’ll be given your own Moneypenny Receptionist, who you’ll have the opportunity to chat to during your Welcome Call. This is an opportunity to tell them all about your company, your employees and how you like to work.
Our client onboarding team will liaise with both your line provider and web manager to divert your calls and set up Live Chat on your website.
We answer calls and chats 24/7. As with all of our clients, your calls and chats will be handled in our US office by dedicated Moneypenny Receptionists – no matter the day or time.
Find out how many inquiries we'll help you capture. Call today on 866.202.0005.
866.202.0005 