You can switch to a larger call bundle. Simply inform Moneypenny before your next invoice is sent out.
No – you have an allowance for these, which is an additional 10% of your monthly call bundle. This doesn’t apply to ‘Messenger’ clients.
Yes, we encourage this as much as possible. Please feel free to drop into our Atlanta office whenever suits you. We make great coffee! Moneypenny, 2915 Premiere Pkwy Suite 200A, Duluth, GA 30097, United States.
This is up to you – you control the forwarding facility on your telephone line via your phone’s keypad. You can choose to send all calls to us, or just the ones when your line is busy or unanswered.
Don’t worry, neither of them will hear a busy tone – there is no limit to the number of calls that can be diverted simultaneously.
From 6.00pm until 08.30am the next morning, your calls will forward to our voicemail system, our Moneypenny Receptionists will have recorded a personalized greeting message for you. For support outside of these hours, talk to us about our evening, weekend and 24/7 solutions.
Your virtual receptionists have a log immediately to hand. You also have, via your online portal and app, access to a real-time updated log of all calls and messages from the past three months.
No – we know you don’t want to be tied into a long-term contract. After the one week trial there is a three-month minimum contract. Thereafter, we require one month’s notice to close your account from the date of your next invoice.
We give you amazing people and technology:
Virtual Receptionist Service
Your own Moneypenny Receptionist to answer calls exactly as if based in your office.