MICROSOFT TEAMS INTEGRATION

Bring us closer to your working day with the help of Microsoft Teams

Give us round-the-clock visibility of your Microsoft Teams status so we always know when you're available to receive calls. Access to your employees' live status is just one of the brilliant new integration features now available to Moneypenny clients.

How linking your status works >

A must-have for all Microsoft Teams users

Share your real-time status information

Link your Microsoft Teams' status with Moneypenny and we'll know to only transfer calls when you're free to take them. Linking the information is a simple task for your Teams Administrator, and we recommend all clients using Teams do so to create an even better experience for you and your callers.

Let's say for example, you're set to 'Busy'. We'll explain to callers that you're on another call and will send a message to you immediately. Similarly, if your status is set to any of the other unavailable options, we'll tell callers you're away from your desk and send a message. Whenever you're 'Available', we'll transfer calls straight through. Don't worry if you're a regular app user, its functionality will continue to update us as normal.

Fewer distractions Avoid the interruption of receiving a call on your mobile or landline when you're on a Teams call
No need to change behaviours Keep doing exactly what you're already doing and let our integration take care of it
100% accurate every time Be confident we're always sharing real-time information with your callers
Link your status now >

Link your status today

Simply provide us with the contact details for your Microsoft Teams Administrator, and we'll email them to confirm consent on behalf of your business.

No. of Employees:
How will we use your data? Read our Privacy Policy, or opt-out of ongoing communications from us.

Alternatively, call us on 0333 202 1005. We like to talk.

Discover our other integration features

Forwarding to Moneypenny
Divert Microsoft Teams calls to Moneypenny

Never miss a Teams call again. Whenever someone tries to ring you via Teams and you're already engaged, instead of declining and sending the caller to your Teams voicemail, have it forwarded to us to look after instead. All that's required is a quick settings update in Teams, and you're good to go.

Receive calls from Moneypenny via Microsoft Teams

As well as transferring calls to you via landlines and mobiles, if your Microsoft licence includes a phone system, we can also transfer calls directly to the number assigned to you; meaning less devices and a smarter way of working for you.

Ask your Teams Administrator to call one of our dedicated Account Managers on 0345 123 3700 to set up the divert now.

FAQs

Link your Microsoft Teams' status today

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