Webinar: outsourcing calls – what is beyond the hype?

Catch up & replay: outsourcing calls – beyond the hype

Missed our webinar? Listen again to discover why over 13,000 businesses trust us with their calls. Moneypenny’s Head of Business Development, Claire Smith, discusses why businesses outsource their calls, the different ways of working with a Telephone Answering Service, and the benefits of doing so.

• Key objectives: improve customer service, capture more enquiries, reduce costs
• The support you need: overflow, fully outsourced, disaster recovery or IT helpline
• Reporting & metrics: tools available to provide you with full visibility of your calls