VoiceNation

Moneypenny FAQs

Why has VoiceNation rebranded as Moneypenny?

This transition is about simplifying, strengthening, and uniting our offering under one trusted, global brand. VoiceNation and Moneypenny have been based under one roof in Atlanta, GA since 2021, with the same incredible people delivering our range of answering solutions across both brands. Bringing everything under one identity will ensure a seamless experience for our clients and people alike, and allows us to set the stage for even bigger and better things – ensuring businesses across the US and beyond continue to benefit from our award-winning customer service.

Who is Moneypenny?

As the world’s customer conversation experts, Moneypenny’s unique blend of brilliant people and AI technology integrates seamlessly to deliver customer communications that unlock valuable opportunities for businesses, 24/7. Available across all voice and text channels, Moneypenny responds to and fulfills requirements for thousands of US, UK and European clients who value their reputation and recognize that the key to sustainable growth is working with a partner who allows them to scale in an agile way.

What services does Moneypenny offer?

We offer a range of answering solutions, including Phone Answering, where experienced Moneypenny Receptionists seamlessly handle your calls whenever you need; Live Chat, which blends real agents and smart tech to turn your web visitors into customers; and Contact Center Outsourcing, giving you a dedicated team to deliver multichannel customer service across phone, email, and chat.

What kinds of businesses use Moneypenny?

Moneypenny supports over 21,000 businesses of all sizes - from fast-growing startups to established global brands. Our clients span sectors like legal, real estate, healthcare, finance, home services, and more. Whether you’re a solo operator needing phone cover or a national company looking for full-scale customer support, Moneypenny fits around you.

How much do Moneypenny’s services cost?

Our pricing plans start from as little as $145 per month, which includes a suite of fantastic features, including 24/7 and bilingual capability. All our plans are tailored to your unique requirements, so depending on what you're looking for in an answering service, the price will vary.