Easily redirect your business calls to the number included in your plan.
Define how you would like your calls to be answered, for example:
Your greeting is fully customizable, as is the voice you choose.
Identify your most common call types during onboarding with your Solutions Architect to create tailored call flows for your AI Agent - such as reservations for a restaurant. Each flow includes tasks such as:
We populate your KnowledgeBase with key information (web pages, FAQs etc.) for your AI Agent to reference on calls, allowing us to answer as confidently as you do.
On the rare occasion your AI Agent is unable to answer a question, or senses caller frustration, calls escalate seamlessly to either a Moneypenny Receptionist, available 24/7, or your own team.
Receive call transcripts by email, text, or both in real time. Calls are also stored in your caller analytics, allowing you to work with your Solutions Architect on optimizing AI Agent performance.
Accent & voice
An upbeat neutral American accent with a friendly tone that lifts the caller experience.
Comforting, smooth and informative – a voice that creates an engaging connection.
Accent & voice
A warm, deep and easy to understand British accent with a steady tone.
Grounded, dependable, and friendly - a voice that builds trust with calm confidence.
Accent & voice
A steady American voice with clear delivery that’s easy to follow and reassuring.
Calm, composed and reliable – a professional voice that conveys comfort and stability.
Accent & voice
A young, easy-to-understand voice with a neutral British accent and pleasant tone.
Effortlessly understated and engaging - a polished voice for all occasions.
Exactly what kind of calls can your AI Agent handle?
Working 24/7, 365, there are six core tasks our AI Agent can do in its sleep on your behalf: Lead Qualification, Appointment Scheduling, Call Routing, FAQ Handling, Call Dispatch and Data Collection. However, the possibilities are endless. If a particular call type is taking up your team's time and you wish there was a way to automate them, talk to us. That's the beauty of our AI Agent being our own technology - we can tailor call flows to suit your unique requirements.
Do we have control over what your AI Voice Agent says and how it sounds?
Do we have to change our current business number to use your AI Voice Agent?
Can we use one of our own voices for your AI Voice Agent?
What happens if your AI Voice Agent doesn't know how to answer?
Can your AI Voice Agent go off-topic or talk inappropriately?
How do I keep track of the calls your AI Voice Agent is handling for us?
Is your AI Voice Agent secure and compliant?
Working 24/7, 365, there are six core tasks our AI Agent can do in its sleep on your behalf: Lead Qualification, Appointment Scheduling, Call Routing, FAQ Handling, Call Dispatch and Data Collection. However, the possibilities are endless. If a particular call type is taking up your team's time and you wish there was a way to automate them, talk to us. That's the beauty of our AI Agent being our own technology - we can tailor call flows to suit your unique requirements.