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Automotive Answering Service
Answering solutions for the automotive industry
Proudly supporting hundreds of automotive businesses with Phone Answering and Live Chat solutions, delivering seamless support through our experienced receptionists when you need it most.
Phone Answering Service
The very best receptionists ready to answer the calls you can’t
Automotive answering plans from just $145 per month
- Amazing people & AI technology
- Thousands of businesses on board
- Unmatched sector expertise
- Award-winning culture
Automotive answering service benefits
The very best receptionists to represent you
Our warm and professional receptionists, superpowered by AI, act as a seamless extension of your team.
Important customer details captured
We’ll follow custom scripted responses, designed by you, to gather essential caller information, including contact details, service requests, vehicle type, licence plate and history.
Every inquiry secured, no opportunity lost
Maximize your business's growth by ensuring you never miss a new leasing or buyer inquiry.
Extended opening hours for 24/7 answering
Whether it's an after hours breakdown tow truck request or a late-night dealership test drive query, we’ll keep your business accessible, day and night, 365 days a year.
Seamless communication with bilingual customers
Your callers will experience exceptional service, whether they speak English or Spanish.
Efficient call dispatching, every time
We'll follow your emergency call flow process for any urgent matters, such as roadside assistance, ensuring time-sensitive calls reach your team as quickly as possible.
Automotive Phone Answering Service
Acting as the front line for automotive companies just like yours and with deep industry knowledge and understanding of the value in every call, our receptionists answer your calls exactly as if based in your business. Briefed by you and powered by our AI technology, they ensure every interaction impressed and improves client retention as a result.
Maximize every
opportunity
Capture every lead by always being available
Stay
agile
Operate a seamless and efficient business while keeping overheads to an absolute minimum
Look more
professional
Enhance your call answering and ensure outstanding service delivery
Live Chat Service
Our highly trained Live Chat agents, powered by specialist technology, convert web chats into customers. Designed for busy automotive businesses like yours, our seamless solution combines clever software with real human support - maximizing your marketing spend and ensuring every campaign works harder. Easy to set up and manage, handle the chats you can and trust us with the rest.
Get ahead of competitors
41% of chats result in a new lead
Win new clients faster
Proven to generate 6x more engagement with website visitors
Satisfy your audience
Customers are increasingly expecting chat to be available on your website
Automotive AI Voice Agent
Where real people roll out the red carpet, our AI Agent is the ideal solution for more routine calls that don't always require the human touch. Perfect for fulfilling tasks like Lead Qualification, Appointment Scheduling, FAQ Handling, Call Routing, Data Collection and Dispatching, instantly and accurately. With optional escalation to your people or ours built in, our AI Agent combines efficiency with exceptional value.
The role of AI across our business
Increasingly, our AI Voice Agent is taking care of simple, routine calls: freeing our people to focus on the more complex ones. What’s more, behind the scenes, powerful proprietary AI tools like KnowledgeBase and MessageMaker are superpowering every response, surfacing key information instantly and drafting message summaries in real time. Whether you’re a start-up, a growing business, or a global brand, this dynamic blend of agentic automation and real people delivers exceptional customer experiences on your behalf.
AI Voice Agent
Handles routine calls quickly, freeing people for complex queries
KnowledgeBase
Surfaces relevant client information instantly for faster, smarter responses
MessageMaker
Auto-drafts message summaries in real time, ready for review
Real People + AI
Deliver seamless customer experiences that align with your brand at scale
Why choose Moneypenny?
Awesome receptionists you’d be happy to hire yourself
Our own AI technology superpowering us on every conversation
A perfected, one-of-a-kind call answering environment
Seamless account support
As a Moneypenny client, having our amazing receptionists answer your calls is just the beginning. You’ll also gain access to a suite of useful tools and features to ensure you’re maximizing everything our service has to offer.
- Proactive account management Our Support Team are here to help you with all aspects of your service; from technical assistance to reporting and invoicing queries, they’re always available.
- Intuitive mobile appIdeal for working on the go, make real-time changes, check messages, block unwanted callers, set usage alerts, access support articles and so much more.
- Powerful portal dashboardFor complete control and full visibility of your account, use the dashboard to customize and edit call scripts, view real-time call statistics and reports, and update company information.
Automotive Answering Service FAQs
How does AI superpower my Moneypenny Receptionist?
AI empowers our people to deliver exceptional service on your behalf every time - from KnowledgeBase, which provides a whole host of client information at their fingertips for faster and smarter responses, to MessageMaker which accurately summarizes your calls in real time.
What is an automotive answering service?
Why does my automotive business need an answering service?
Does an automotive answering service use real people?
How does an automotive answering service work?
How do I make a change to my service plan?
How long does it take to get set up with Moneypenny?
When is an automotive answering service available to support my business?
AI empowers our people to deliver exceptional service on your behalf every time - from KnowledgeBase, which provides a whole host of client information at their fingertips for faster and smarter responses, to MessageMaker which accurately summarizes your calls in real time.
Start your journey with the world's #1 provider today
- Amazing people & AI technology
- Thousands of businesses on board
- Unmatched sector expertise
- Award-winning culture
