Florida answering service

Never miss a call again

Grow your Florida-based business with your own dedicated Moneypenny Receptionist answering calls exactly as if based in your office.

Get your quote >

The very best receptionists

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    Answer all calls

    Never miss a business opportunity again

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    Save money

    Make significant savings vs. hiring a receptionist

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    Be available 24/7

    Your US-based hand-picked receptionist is always there for you

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    Free up time

    Focus on what you do best

Impress your callers with our Florida Call Answering Service

With our Call Answering Service we give your Florida-based business a dedicated Moneypenny Receptionist. When someone dials your business number, if you're unavailable or simply don't want to answer the phone yourself, that call will pass seamlessly to your Moneypenny Receptionist, working exactly as if based in your office.

Your receptionist’s confidence, helpfulness and knowledge will impress your customers every time. Callers are either transferred through to you wherever you’re working, or a message is sent straight away for you to follow up on.

Get in touch today for your bespoke quote.
Erin, Moneypenny Receptionist.

How it works

Meet your Moneypenny Receptionist

We take the time to select the right receptionist for your brand. The Welcome Call is your opportunity to brief us on your business, and how you would like your calls to be answered.

Divert your calls

You control which calls we answer - choose to send only unanswered, busy or all calls to us. You can change this at any time.

Impress your callers

Depending on who the call is for (you or a colleague) it is either transferred through or sent as a message immediately by text or email.


Keep in touch

Update your receptionist on the move with the Moneypenny app.

Get your quote

We'll base your quote on the times you need us to answer calls. We don't do long-term contracts or per minute billing; simply provide us with a few contact details and we'll call you back right away.

Get in touch now for your free quote.

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Make your customers smile today - call us on 866.202.0005 to discover how we will help your business.

Florida Answering Service

Florida is one of America’s most sought after business locations. With an extensive multimodal transport and logistics system - including airports, rail networks and shipping ports - Florida is the perfect place to locate your company.

The state’s top industries over recent decades have been tourism and agriculture, but with a developing international banking center and a flourishing international trade sector, cities such as Tampa, Miami and Boca Rotan are also proving to be ideal cities for small businesses and startups.

Whatever your business’ niche and size, our award-winning Moneypenny Receptionists will answer all of your calls or simply act as overflow support; capturing any calls that may otherwise go unanswered during busy periods.

Work smarter with Moneypenny Call Answering. Get in touch now for your bespoke quote.

Answering Service Miami

With two National Parks and beautiful weather, Miami is one of the greatest tourist cities in the world, with around 15 million visitors per year. The local economy and infrastructure has undergone vast development in recent years; in fact, Downtown Miami now has the largest concentration of international banks anywhere in the United States. Whatever sector your business resides, with our Miami Answering Service you’ll gain time, flexibility and improve your customer service.

Answering Service Tampa

Tampa is well-known as a top business location and is home to Florida's biggest port - the famous Tampa Bay. Home to a number of banks, the area has a growing finance sector, while remaining a major export and import location thanks to the extensive transport infrastructure. A number of leading healthcare companies have also recently located their headquarters in Tampa, providing tens of thousands of jobs in the area.

Answering Service Orlando

Many major and international companies have a presence in Orlando, creating a rich talent pool and a robust foundation for the local economy. With extremely low unemployment, sales tax and income tax rates, Orlando attracts investment from across the country. Boasting diverse metro and rural areas and one of the country’s best highway systems, Orlando is a great place to live and do business. With many of our clients from the area, our 24/7 Answering Service is particularly popular with busy entrepreneurs.

Answering Service Miami

With two National Parks and beautiful weather, Miami is one of the greatest tourist cities in the world, with around 15 million visitors per year. The local economy & infrastructure has undergone vast development in recent years and Downtown Miami now has the largest concentration of international banks anywhere in the United States. Whatever sector your business resides within, our Miami Answering Service will help you to reduce interruptions & improve your customer service.

Answering Service Tampa

Tampa is known as a major business location and boasts Florida’s biggest port - the famous Tampa Bay. Home to a number of banks, the area has a growing finance sector, whilst remaining a major export & import location thanks to the extensive transport infrastructure which includes airports, highways & ports. A number of major healthcare companies have more recently located their headquarters in Tampa, providing tens of thousands of jobs.

Answering Service Orlando

Many major & international companies have a presence in Orlando, creating a rich talent pool and a robust foundation for the local economy. With an extremely low unemployment rate, sales tax rate and income tax rate; Orlando attracts investment from across the country. Boasting diverse metro & rural areas and one of the country’s best highway systems Orlando is a great place to live & do business. With many happy clients the area our 24/7 answering service is popular with busy entrepreneurs.

The Moneypenny difference

  • 20 years'
    experience
  • Dedicated receptionists
  • App-controlled
  • Online
    reporting
  • 24/7
    provision
Get in touch >

Your Moneypenny Receptionist at your fingertips

Download our app for free and stay in touch with your Moneypenny Receptionist – wherever your day takes you.

search calls & messages

Browse through your entire call history. Search for that important message from last month - one click and they're on the line.

create & edit statuses

Personalize your service with unlimited Statuses that tell your Moneypenny Receptionist where to put calls through to, and what to tell callers when you're not available.

enable gps location

Set your Statuses to change automatically according to your location. Simply select a location on the map and define how you want your Moneypenny Receptionist to answer calls when you're there.

send updates

Message your Moneypenny Receptionist quickly and easily.
find out more - watch video

Your Moneypenny Receptionist at your fingertips

Updating your Moneypenny PA on the move

Download our app for free and stay in touch with your Moneypenny Receptionist – wherever your day takes you.

Create & edit Statuses

Personalize your service with unlimited Statuses that tell your Moneypenny Receptionist where to put calls through to, and what to tell callers when you're not available.

Enable GPS location

Set your Statuses to change automatically according to your location . Simply select a location on the map and define how you want your Moneypenny Receptionist to answer calls when you're there.

Send updates

Message your Moneypenny Receptionist quickly and easily.

Search calls & messages

Browse through your entire call history. Search for that important message from last month - one click and they're on the line

find out more - watch video

Your Moneypenny Receptionist at your fingertips

Updating your Moneypenny Receptionist on the move

Download our app for free and stay in touch with your Moneypenny Receptionist - wherever your day takes you.

Enable GPS location

Set your Statuses to change automatically according to your location. Simply select a location on the map and define how you want your Moneypenny Receptionist to answer calls when you're there.

Search calls & messages

Browse through your entire call history. Search for that important message from last month - one click and they're on the line.

Create & edit Statuses

Personalize your service with unlimited Statuses that tell your Moneypenny Receptionist how to answer your calls and where to put them through to.

Send updates

Message your Moneypenny Receptionist quickly and easily.

find out more - watch video
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What our clients say

Your burning questions

  • How does Moneypenny know who the call is for?

    You are given a forwarding number that is unique to you. Any calls received on that line will make your screen pop up here at Moneypenny and the call will be answered in your company name.

  • Are all my calls answered by Moneypenny?

    This is up to you – you control the forwarding facility on your telephone line via your phone’s keypad. You can choose to send all calls to us, or just the ones when your line is busy or unanswered.

  • What happens if my Moneypenny Receptionist is on the phone?

    Your call is passed to one of their three teammates. Each one has all your information in front of them prior to answering the call. All Moneypenny Receptionists work in small groups of four to ensure continuity of service.

  • Are there any long-term contracts?

    No – we know you don’t want to be tied into a long-term contract. After the one week trial there is a three-month minimum contract. Thereafter, we require one month’s notice to close your account from the date of your next invoice.

  • Does Moneypenny keep a log of my past messages?

    Your Moneypenny Receptionist has a log immediately to hand. You also have, via your online portal and app, access to a real-time updated log of all calls and messages from the past three months.

  • What happens out of hours?

    From 6.00pm until 08.30am the next morning, your calls will forward to our voicemail system, where your Moneypenny Receptionist will have recorded a personalized greeting message for you. For support outside of these hours, talk to us about our evening, weekend and 24/7 solutions.

Get in touch

With no charges and instant setup, you could be briefing your Moneypenny Receptionist today. Call 866.202.0005.

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