United
Kingdom
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Real Estate Answering Service
Answering solutions for the Real Estate industry
Proudly supporting hundreds of Real Estate agents with Phone Answering and Live Chat solutions, delivering seamless support through our experienced receptionists when you need it most.
Phone Answering Service
The very best receptionists ready to answer the calls you can’t
Real Estate answering plans from just $145 per month
- Amazing people & AI technology
- Thousands of businesses on board
- Unmatched sector expertise
- Award-winning culture
Real Estate answering service benefits
The very best receptionists to represent you
Our warm and professional receptionists, superpowered by AI, act as a seamless extension of your team.
Important property details captured
From scheduling showings to capturing key listings, we’ll follow your custom call script to ensure no important information is ever missed.
Every sale and rental secured, no opportunity lost
Boost your business’s marketing budget by ensuring you never miss a new opportunity.
Extended opening hours for 24/7 answering
Whether it’s a late-night property emergency or a weekend showing inquiry, we’ll keep you open for business, day and night, 365 days a year.
Seamless communication with bilingual callers
Your callers will experience exceptional service, whether they speak English or Spanish.
Real Estate Phone Answering Service
Acting as the front line for Real Estate businesses just like yours and with deep industry knowledge and understanding of the value in every call, our receptionists answer your calls exactly as if based in your office. Briefed by you and powered by our AI technology, they ensure every interaction impresses and improves client retention as a result.
Maximize every
opportunity
Capture every lead by always being available
Stay
agile
Operate a seamless and efficient business while keeping overheads to an absolute minimum
Look more
professional
Enhance your call answering and ensure outstanding service delivery
Real Estate Live Chat Service
Our highly trained Live Chat agents, supported by specialist chat technology, convert web chats into customers. Designed for busy Real Estate businesses like yours, our seamless solution combines clever software with real human support - maximizing your marketing spend and ensuring every campaign works harder. Easy to set up and manage, handle the chats you can and trust us with the rest.
Get ahead of competitors
41% of chats result in a new lead
Win new clients faster
Proven to generate 6x more engagement with website visitors
Satisfy your audience
Customers are increasingly expecting chat to be available on your website
Real Estate AI Voice Agent
Where real people roll out the red carpet, our AI Agent is the ideal solution for more routine calls that don't always require the human touch. Perfect for fulfilling tasks like Lead Qualification, Appointment Scheduling, FAQ Handling, Call Routing, Data Collection and Dispatching, instantly and accurately. With optional escalation to your people or ours built in, our AI Agent combines efficiency with exceptional value.
The role of AI across our business
Increasingly, our AI Voice Agent is taking care of simple, routine calls: freeing our people to focus on the more complex ones. What’s more, behind the scenes, powerful proprietary AI tools like KnowledgeBase and MessageMaker are superpowering every response, surfacing key information instantly and drafting message summaries in real time. Whether you’re a start-up, a growing business, or a global brand, this dynamic blend of agentic automation and real people delivers exceptional customer experiences on your behalf.
AI Voice Agent
Handles routine calls quickly, freeing people for complex queries
KnowledgeBase
Surfaces relevant client information instantly for faster, smarter responses
MessageMaker
Auto-drafts message summaries in real time, ready for review
Real People + AI
Deliver seamless customer experiences that align with your brand at scale
Why choose Moneypenny?
Awesome receptionists you’d be happy to hire yourself
Our own AI technology superpowering us on every conversation
A perfected, one-of-a-kind call answering environment
Business challenge:
“We needed our agents to be available outside of standard business hours, but the associated costs of employing extra staff was something we were keen to avoid. Searching for a solution, we found Moneypenny.”
Solution:
“Now Moneypenny answer calls whenever our team are unavailable, taking detailed messages and emailing our agents wherever they happen to be working. Whether it be in the evening or at the weekend, we never miss a call, which means we never miss business.”
Result:
“We have ambitious growth goals, and with Moneypenny’s support we have complete peace of mind every call is being answered. I would absolutely recommend Moneypenny to other agents – in fact we already do.”
Seamless account support
As a Moneypenny client, having our amazing receptionists answer your calls is just the beginning. You’ll also gain access to a suite of useful tools and features to ensure you’re maximizing everything our service has to offer.
- Proactive account management Our Support Team are here to help you with all aspects of your service; from technical assistance to reporting and invoicing queries, they’re always available.
- Intuitive mobile appIdeal for working on the go, make real-time changes, check messages, block unwanted callers, set usage alerts, access support articles and so much more.
- Powerful portal dashboardFor complete control and full visibility of your account, use the dashboard to customize and edit call scripts, view real-time call statistics and reports, and update company information.
Real Estate Answering Service FAQs
How does AI superpower my Moneypenny Receptionist?
AI empowers our people to deliver exceptional service on your behalf every time - from KnowledgeBase, which provides a whole host of client information at their fingertips for faster and smarter responses, to MessageMaker which accurately summarizes your calls in real time.
Why does my Real Estate business need an answering service?
Can you speak with my customers in different languages?
What options do I have for how my calls are answered?
When is a Real Estate answering service available to support my business?
How much does a Real Estate answering service cost?
How long does it take to get set up? Will I be notified when you start taking my calls?
How does a Real Estate answering service work?
AI empowers our people to deliver exceptional service on your behalf every time - from KnowledgeBase, which provides a whole host of client information at their fingertips for faster and smarter responses, to MessageMaker which accurately summarizes your calls in real time.
Start your journey with the world's #1 provider today
- Amazing people & AI technology
- Thousands of businesses on board
- Unmatched sector expertise
- Award-winning culture
