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5 reasons why your business needs the self-screening tool

With most restrictions now lifted in the US, it’s vital that your business can maintain customer confidence in this new ‘normal’.

With so much uncertainty and anxiety still rife during this complicated climate, it’s crucial that your business can demonstrate its commitment to safety and provide customers, potential customers, and employees with as much reassurance as possible. One effective way of achieving this is through the addition of the Moneypenny self-screening tool; the simplest way to manage visitor-related COVID-19 admin.

So, what is this latest innovation and how can it help accelerate your business’ return to normality?

What is the self-screening tool?

An online symptom checker to reassure customers and staff; the Moneypenny Self-screener is designed to effortlessly integrate with your website and branding, and offers a hassle-free solution to managing visitor and customer safety before any on-site visits or face-to-face interaction takes place.

Customized to your preference, the tool will ask a series of multiple-choice questions to ascertain whether any visiting parties have symptoms of the virus or have been exposed to it through contact with others.

The tool has been developed to suit a number of sectors including hair & beauty, hospitality, leisure, and real estate – aiming to help organizations remain efficient and operational during the pandemic and adding an extra layer of safety to their premises.

5 reasons why your business needs the self-screener

Cut down on admin

From set-up to completion, the self-screening tool is simple; easy to install and quick to complete. No tech work is involved, meaning you’ll be able to use the tool right away! Customers will love its simplicity and be able to view your criteria and submit their answers in as little as 3 minutes.

What’s more, all their data will be stored securely and sent to you in real-time via email – leaving you free from the hassle of paperwork and data input.

Show your business cares

In the midst of uncertainty, many people still feel anxious about the return to a new normal – so it’s crucial to show your commitment to safety during this time, for both customers as well as your employees. The tool is the perfect example of this and not only does it provide the opportunity to showcase your COVID-19 policies and important information prior to visits, but it adds an additional layer of safety to your business on top of government guidelines, helping your business stand out from the crowd.

Fast-track your return to normality

Prioritizing your customer and employee safety will ultimately encourage them to return to your business more quickly and put them at ease. Not only will it provide peace of mind to visitors, but it will also reassure employees who have recently returned to work, adding extra support to COVID-19 guidelines.

Create a seamless experience

As well as being quick & easy to install, the self-screening tool can also be customized to match your company colors and branding. Tailor your messaging and inform visitors of important changes to your business or preliminary instructions such as wearing a mask, using a different entrance/exit point, and sanitizing hands before entering. Integrating this tool on your website will streamline the visiting process and offer huge improvements to the overall user experience, displaying your professionalism and organized approach to safety.

Capture contact details

The ability to track and trace effectively will be hugely important over the coming months; this can add pressure to job roles and be a distraction to core day-to-day business tasks. The tool alleviates this pressure by capturing data for you and alerting you of responses in real-time. All contact details will be stored securely and can be accessed online as and when required, freeing you up to focus on what you do best knowing you’ve put your customer safety first.

Take the extra step

Show your business cares and keep staff & clients safe from just $35 a month. If you’d like to learn more about the Self-screener and how it works, just click here or call us today on 866.202.0005 to get started.

We give you amazing people and technology:

Phone Answering

Your own Moneypenny Receptionist to answer calls exactly as if based in your office.

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Amazing people, briefed by you to manage chats whenever you can't.

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