No matter the business you’re in, answering the phone to a new client or caller is extremely important, as is the way you answer it. However, it’s not always possible to pick up the phone if you’re in a meeting or driving.
Fortunately, the answer to your problem might very well be investing in a message taking service. But while a message taking service may seem straightforward and uninspired, its impact on your productivity levels can be transformative.
To help highlight why you might want to invest in message taking software in your business, we’re breaking down what a message taking service is, its key business benefits, and how it compares to a phone answering service from Moneypenny.