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Self-screening Bot: An Overview

The Moneypenny Self-screening Bot is the simplest solution to managing visitor-related COVID-19 admin, adding an extra layer of safety to your COVID-19 policy, and demonstrating your company’s commitment to safety – not only to customers but also your employees.

So what are its main features and how does it work?

Getting Started

Getting your bot up and running is simple. Your Moneypenny Account Manager will talk you through customizations and, once these are decided, you’ll be sent a small piece of code that can be easily added to your site (we’ll guide you on how to do this!). Once this is added, we will activate your bot and you’re good to go – users can begin using the bot right away!

Customizing your bot 

From changing the color of your bot, to deciding on a personal greeting; your Account Manager can arrange these finer details to ensure that your bot seamlessly integrates with your website and reflects your brand perfectly.

Capture contact details 

With track & trace a key priority for businesses right now, the Self-screening Bot will collect all the required data from visitors for you and automatically forward any responses to you instantly upon completion, to either your Moneypenny Portal or via email depending on your preference. Each user will securely submit their name and contact details, providing you with a complete audit trail should you be exposed.

Share your COVID-19 policies 

A great optional feature of the Self-screening Bot is the ability to share your company’s COVID-19 policies. Let’s say for example a face mask is mandatory on your premises, or visitors are required to sanitize their hands on arrival – all of this can be explained and formally agreed to via the bot, prior to any on-site visits.

Want to find out more? Click here or call us today on 866.202.0005 to get started.

We give you amazing people and technology:

Phone Answering

Your own Moneypenny Receptionist to answer calls exactly as if based in your office.

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Live Chat

Amazing people, briefed by you to manage chats whenever you can't.

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