Moneypenny joins forces with VoiceNation and Ninja Number to strengthen position in the US market

Moneypenny has extended its services in the US with the acquisition of VoiceNation and Ninja Number.

VoiceNation is an award-winning bilingual telephone answering provider and Ninja Number is a cutting-edge business phone app that provides a virtual phone system for entrepreneurs. Both companies were co-founded by Jay Reeder and Graham Taylor in 2002 and are based in Atlanta Georgia.

In 2018 Moneypenny’s co-founder, Ed Reeves, introduced investment from ECI Partners to help drive the company’s ambitious growth plans and this latest acquisition will take US revenue from 10% of the group total to over 25%. The company plans to sustain its growth plans with further acquisitions in the future. Demand for Moneypenny’s services is growing at a significant rate as businesses continue to look at ways to improve how they interact with customers and to maximize operational efficiencies.

Over the past 18 years, VoiceNation has offered a quality virtual receptionist service to clients. Ninja Number provides a virtual phone system that works with business owners’ mobiles to manage their communications and allows them to manage their personal and business life from one device.

Joanna Swash, CEO of Moneypenny comments, “We are delighted to welcome VoiceNation and Ninja Number into the Moneypenny family. They are both award-winning, successful brands and the combination of these businesses will further complement the services we can offer our clients in the US. Our aim is to be the number one provider in the US for outsourced communications, supporting businesses of all sizes to deliver a great customer experience with every interaction, regardless of channel.

Jay Reeder and Graham Taylor and their team have built an incredible business and we look forward to supporting their future growth.”

Jay Reeder, co-founder of VoiceNation and Ninja Number adds: ‘We are excited about the opportunities this next phase presents for our business and more importantly, for our team and customers.

We have really enjoyed working with Moneypenny on this deal and appreciate their refreshingly open and honest approach. There’s a great fit not just with our cutting edge technology, AI-driven products, and our service offerings, but more importantly with our culture and ethos. Looking after your people and putting the needs of the customer front and center, are key values both organizations deeply care about.”