Using a phone answering service can enhance productivity, streamline workflow and ensure every important phone call is captured.
Additional benefits of a phone answering service include:
- A significant reduction in interruptions
- The ability to capture all inquiries & business calls
- More time is available to focus on your core work
- Providing a great customer experience for callers
- Improving brand awareness and reputation
- Out of hours availability
- Low monthly cost compared to an in-house receptionist
- Unlike an in-house receptionist, there is no need to fill in lots of legal paperwork
- No permanent or lengthy contracts
It is virtually impossible to quantify a phone answering service’s financial benefits into an exact amount of money per month. However, a high-quality phone answering service such as Moneypenny ensures you capture all inquiries, provides an outstanding customer experience, and increases productivity. Our own research suggests that 1 in 3 business calls are missed – this can damage your company image and brand, as well as hurt your business’s revenue at the end of the financial year.
