Nowadays, it’s often said that most people have extremely low attention spans. While this might be true to an extent, people still listen to 3-hour podcasts and lounge around all day watching Netflix.
In the digital age, it’s not necessarily that people have low attention spans, but more that they’re becoming increasingly impatient. In a world of one-click purchases and high-speed broadband, people want fast answers and fast levels of service, otherwise, they’ll go elsewhere.
One way to avoid this is to ensure you’re always delivering excellent customer service, making use of phone answering services and live chat for your websites. Live chat in particular has proven to be an excellent addition to the customer service tool kit.
But how does live chat help you in the real estate world?
There’s no better time than now to capitalize and convert as many website visitors as possible into leads through great customer service.
And the best way to do this is by adding a real estate live chat to your website. We’ve outlined 4 ways in which a real estate live chat will help improve your business, as well as how to manage your live chat services.