Moneypenny has rebranded its call management platform from OpenAnswer to Kora: a move that reflects the company’s commitment to blending real people with the superpower of AI to deliver its market-leading service.
Inspired by the word “core”, Kora is exactly what the platform represents: a hub of knowledge connecting teams, processes and products across the US and UK. It also reflects how Moneypenny continually adapts to meet the needs of tens of thousands of clients across the US, UK and Europe.
The launch of Kora builds on the unification of Moneypenny’s two US answering brands earlier this year, when VoiceNation became Moneypenny. Together, these steps signal a consistent path forward, bringing everyone under one brand, one platform and one way of working.
Kora is fresh, modern and the “K” was chosen deliberately to give the name its own personality and way of doing things – just like Moneypenny.
Jesper, Group CEO at Moneypenny, comments:
“Kora is more than just a name change. It’s about how human empathy and AI intelligence sit together at the very core of what we do. It’s about clarity, purpose and confidence in how we support our clients – no matter what they require or where they are based.”
With Kora, Moneypenny is shaping the future of customer experience – where people and technology work seamlessly side by side.
