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Customer Service

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Blog
What is a call answering service?

A call answering service is an outsourced service provider who will answer calls…

Knowledge base
The Moneypenny Difference

Our co-founders recognized from the outset the importance of making Moneypenny a…

Blog
Dealing with angry callers

Some may say this is only necessary when faced with a bomb-situation. But when y…

Blog
Just how useful are customer reviews?

Someone, somewhere is talking about your business right now. How do you feel abo…

Blog
Premium front of house isn’t just about the…

As a hospitality business, you’ve worked hard to create the very best front of…

Blog
Look after the little things, they make the b…

The small detail is equally, if not more, important than the big stuff. ‘If yo…


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We give you amazing people and technology:

Call Answering

Your own Moneypenny Receptionist to answer calls exactly as if based in your office.

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Live Chat

Amazing people, briefed by you to manage chats whenever you can't.

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