Dan Keefe, Owner, explains how the clinical product experts have peace of mind, knowing every call is answered perfectly.
“Answering calls was a logistical nightmare for us. As a small company, our in-house team struggled to manage busy periods and staff shortages, often answering calls whilst on vacation. We soon reached out to Moneypenny for call answering support.”
"We're super-proud of our customer service. Over the years we've gotten to know what our customers like, want and need, and strive to give them the service they know and love every time they call. Moneypenny understands the value we place on our customers and treat them exactly how we would - they're amazing."
“Now our calls divert seamlessly to Jennifer, our Moneypenny Receptionist, whenever our in-house team is busy. Jennifer is outstanding, she really made an effort to understand everything about our business and our clients. The service is complete value for money considering we have a dedicated Receptionist.”
“Moneypenny’s service has helped reduce our daily stress levels as our in-house team are no longer running to answer the phones. Customer service levels are now consistently high as our clients’ calls are always answered professionally. The Moneypenny app is also handy for us to update Jennifer on the go too.”
"Moneypenny are fantastic, they won't let you down. I couldn't imagine my business without them."
answering support
4 - 5pm
Fridays
Dan Keefe
Owner
“
Thanks to Moneypenny we are winning more business
In exactly the same way as we do for thousands of clients - including leading law firms, realtors and home services - we’ll make sure you quickly come to see us as the safest and strongest home for all of your customer conversations.
