

The income tax thresholds are frozen for an extra three years, taking the freeze out to 2030 to 2031. Thresholds do not move with inflation, so as pay rises, more of your team will slide into higher tax bands. That drag is expected to pull hundreds of thousands more people into the higher rate tax bands over the next decade.
Ask your accountant or payroll provider for simple worked examples that show how take home pay changes at key salary points in your business. Use net pay rather than headline salary so managers can see what this really means for different roles.
Turn those examples into a short briefing for line managers. Give them plain language explanations they can share in one to ones and reviews so staff understand why their payslip looks the way it does.
Offer optional financial wellbeing sessions or lunch and learns where an expert can explain things like tax bands, National Insurance, student loans and the impact of pension contributions. Include signposting to independent resources such as MoneyHelper, Citizens Advice or your pension provider’s education tools.
Review how you use tax efficient benefits such as pension contributions, salary sacrifice (for pensions, bikes, EV schemes where appropriate), health cash plans, season ticket loans or discount schemes. Make sure people know what is available and how to use it, rather than quietly listing it in a handbook.
Where salary sacrifice is still beneficial, explain in very clear terms how it works, what the trade offs are and who it may suit. Encourage employees to get independent advice if they are unsure, rather than trying to give personal recommendations.
Look again at the work your highest paid people are doing. If they are spending time on low value admin, chasing messages or covering basic phone duties, that is expensive capacity tied up in the wrong place. Consider streamlining those tasks or moving routine call handling to specialist support so senior people can focus on work that genuinely drives revenue, supports clients and leads teams.
On top of previous rises, the government has signalled further National Living Wage and minimum wage increases in 2026. That adds more pressure for employers in labour heavy sectors such as hospitality, care, facilities, retail and some parts of property and healthcare.
Identify the teams and roles that sit closest to the National Living Wage or lower pay bands. Look at how many people are affected, what hours they work and how critical those roles are to your customer experience.
Check whether supervisors and team leaders will still feel fairly rewarded once pay rises are applied at the bottom. Consider creating clear progression steps, with skills based pay points, so people can see how they move beyond the minimum wage over time.
Brief managers so they can explain what is happening and how the business is responding. Be open about the pressures you face, but also clear about your commitment to protecting jobs where possible, and delivering a fair deal where possible.
Offer optional financial wellbeing sessions or tools that help people budget, understand payslips and manage debt. Signpost independent support and make sure staff know how to use any employee assistance programme or broader guidance you already have in place.
Look at low cost ways to improve life for staff, such as more predictable rotas, access to additional shifts, staff meals, help with travel, or discounts. Where possible, use tax efficient benefits like pension contributions, salary sacrifice schemes, health cash plans or season ticket loans so support goes further.
Analyse where front line staff are spending time on low value admin instead of serving customers or patients. Streamline those tasks, automate simple processes where you can, and consider moving routine calls or enquiries to specialist support so your team can focus on the work that really matters.
From April 2028, owners of properties worth £2 million or more pay a new high value council tax surcharge, with charges rising in bands up to £7,500 a year on the most expensive homes. From April 2027, tax on property income also rises by two percentage points, to 22%, 42% and 47% for basic, higher and additional rate taxpayers.
Speak to your accountant or tax adviser about how the property tax changes interact with your current leases, ownership structure and long term plans. Identify whether any sites are now high risk or becoming more expensive to operate.
If increases are expected, build them into your future budgeting and cash flow plans. Consider how you will communicate these changes transparently to staff and customers, especially if they affect pricing or opening hours.
Have open conversations with your landlord or tenants about rising costs and shared pressures. Understanding each other’s position early can help you negotiate more stable terms or phased increases rather than sudden shocks.
Look at footfall, location performance and hybrid working patterns. For some companies it may be more cost effective to downsize, consolidate sites or shift to a more flexible model.
Changes to rents, service charges or site strategy often trigger more questions from customers, tenants or suppliers. Make sure calls and enquiries are handled consistently and promptly, whether by your internal team or by trusted support, so people feel informed rather than anxious during the transition.
Several measures in and around the Autumn Budget 2025 make life tighter for owner managers and small business directors. Dividend tax rates are rising by two percentage points for basic and higher rate taxpayers. Tax on savings income is going up by two percentage points from April 2027. The cash ISA allowance falls from £20,000 to £12,000 for most savers from April 2027, with an exception for over 65s. Relief on capital gains tax when selling shares to employee owned trusts is cut from 100% to 50% with immediate effect.
Book time with your accountant or financial planner to revisit your remuneration strategy. Compare different mixes of salary, dividends, pension contributions and benefits in light of higher dividend tax and changes to savings tax. Focus on the long term, not just this year’s tax bill.
If you were considering an employee ownership trust or share sale as an exit route, ask for updated capital gains tax modelling. Understand how the reduced relief changes your numbers, your timeline and whether alternative sale structures or succession plans might now make more sense.
With a lower ISA allowance and higher tax on savings income, pension contributions and other tax efficient wrappers become even more important. Work with an adviser to map out how best to use available allowances each year and how this fits alongside your business cash needs.
Look at your personal emergency fund, protection policies and debt levels. Aim to build a realistic buffer that does not rely entirely on being able to take extra money out of the business at short notice, especially as personal taxes rise.
Accept that personal tax is moving higher and avoid making short term business decisions purely to chase tax savings. Focus on improving profitability, cash flow and customer retention, then use professional advice to extract profits in the most efficient way you reasonably can.
As your personal finances become more complex, ringfence time to work on strategy rather than getting trapped in day to day admin. Look for low value tasks that can be delegated or outsourced, including routine enquiries and basic call handling, so you can spend more time on clients, planning and the decisions that really move the needle.
A future pay per mile tax for electric vehicles will start at 3p per mile from 2028 to 2029, on top of existing road taxes. Fuel duty stays frozen for now, with the 5p cut extended, but that temporary cut ends in 2026 and then fuel duty is set to rise each year in line with inflation.
Map the mileage patterns across your business. Identify journeys that are essential versus those driven by habit, legacy processes or unclear responsibilities. Understanding your baseline helps you forecast cost increases and target savings.
Where appropriate, replace shorter or repetitive visits with video calls, guided consultations, remote diagnostics or scheduled check ins. This is especially relevant for property checks, client reviews, facilities updates or simple project progress calls.
Use routing tools, grouped appointments and cluster based scheduling to minimise duplicate journeys. Build in reasonable buffer time so people are not pressured into unnecessary extra trips or long detours that inflate fuel costs.
Ensure field staff have simple ways to stay reachable and to manage customer expectations while travelling. A reliable central point for calls, messages and appointment changes helps avoid wasted journeys and improves predictability for customers.
Analyse your inbound enquiries to understand peak times, geographic hotspots and common issues that trigger visits. Insights into why customers contact you can highlight where better triage, clearer information or early intervention reduces unnecessary site attendance.
Model how EV mileage charges and rising fuel duty affect your cost base over the next three to five years. Use this to inform pricing decisions, service design and conversations with clients about travel related constraints or updated service levels.
From April 2029, salary sacrificed pension contributions above £2,000 per year will no longer be exempt from employer and employee National Insurance. Contributions beyond that threshold attract NI in the normal way, reducing the overall tax advantage of using salary sacrifice as a core benefit.
Work with your benefits provider or accountant to produce simple explanations that outline how the new NI rules work, who is affected and when the changes take effect. Avoid jargon and make sure staff can easily check whether their current contributions exceed the new threshold.
Host short workshops, lunch and learns or webinars on topics like pension tax relief, salary sacrifice, NI, workplace pensions and long term saving. Signpost to independent resources or your pension provider’s guidance tools so staff feel confident, not confused.
Look at complementary benefits such as enhanced employer pension contributions, healthcare cash plans, wellbeing support, learning budgets or travel assistance. Small but meaningful improvements can offset the perceived loss of value from salary sacrifice changes.
Explain how your approach to rewards works as a whole. Staff value clarity and consistency. Make it easy for them to see the full picture, from pensions and holiday entitlement to flexibility, progression and wellbeing support.
Equip line managers with a short briefing so they can answer common questions and direct employees to the right support. This prevents misinformation spreading and helps maintain trust during a period of change.
Look at where teams are overwhelmed by admin, duplicated tasks or unnecessary out of hours duties. Streamlining processes, improving workflow tools or centralising routine enquiries can free up budget and capacity that you can redirect into benefits staff truly value.
The Budget cuts the main writing down allowance on plant and machinery from 18% to 14% from April 2026 and introduces a new 40% first year allowance from January 2026. This changes how and when SMEs receive tax relief on investments in equipment, vehicles and certain types of technology.
Work with your accountant to list upcoming purchases such as equipment, vehicles, software, IT upgrades or facilities improvements. Identify which items qualify for the 40% first year allowance and which fall under the reduced writing down rate.
While tax relief matters, avoid delaying important upgrades purely for timing reasons. Consider productivity impact, risk of system failures, compliance needs and service expectations alongside the tax benefits.
Focus on tools and equipment that create measurable gains such as faster workflows, improved accuracy, safer operations or reduced downtime. Make a clear business case for each investment so stakeholders can see the value beyond tax relief.
Use the rule changes as a trigger to review asset lifespan, replacement schedules and maintenance costs. Being proactive helps avoid emergency purchases that deliver poor value or miss available allowances.
Share a simple explanation with team leaders so they understand why some upgrades are prioritised over others. This builds trust and reduces frustration when certain tools or equipment are delayed for sound strategic reasons.
As technology upgrades streamline processes and reduce manual tasks, look for ways to redirect that saved time back into training, customer experience improvements or higher value work across teams.
Alongside the main Budget, the direction of travel on local taxation is clear. Business rates remain a major revenue source for councils, and there is increasing talk of local tourism or overnight stay taxes in cities and visitor hotspots. Hospitality, leisure, healthcare and property businesses are likely to feel the combined impact of higher premises related costs, wage inflation and location specific levies.
Work with your finance team to model how higher business rates, local taxes or tourism charges could affect profit margins across each site. Use best case, expected case and worst case scenarios to stress test your plans.
Assess occupancy, footfall, sales performance and local demand trends. Identify which locations remain strong, which are stable, and which may struggle under higher fixed costs. This helps you plan investment, consolidation or reallocation of resources.
Be honest with teams about the external pressures and what they mean for each site. Sharing the rationale behind decisions helps maintain trust and reduces uncertainty, especially in hospitality, healthcare and property services.
Explore where duplicated roles such as reception, booking queries or general admin can be streamlined or centralised. Focus on freeing onsite staff to deliver in person service while repetitive tasks are handled elsewhere.
Consider centralising calls, bookings and general enquiries into one coordinated team or contact point. This can reduce staffing pressure at individual sites, improve response times and create consistency for customers across different locations.
Test a centralised approach on a subset of sites for a few months. Track differences in customer response times, cost to serve, staff workload and customer satisfaction. Use the results to make informed decisions about scaling up or adjusting your model.
The Budget includes measures aimed at closing the tax gap, including funding for more HMRC staff and a stronger emphasis on enforcement. Combined with higher tax rates and frozen thresholds, this creates a tougher environment for late payments, filing errors and weak record keeping across UK SMEs.
Treat accounts, VAT, payroll and statutory returns as strategic priorities, not just administrative tasks. Set clear internal deadlines ahead of HMRC’s own timelines to reduce the risk of last minute mistakes.
Audit how you store invoices, receipts, payroll data, expense claims and approval trails. Move towards digital storage wherever possible and clearly document how financial decisions are made, especially those involving reliefs or tax sensitive transactions.
Provide refresher training on VAT rules, PAYE, allowable expenses and capital treatment. If you rely heavily on one individual for submissions, create shared knowledge and written processes to protect business continuity.
Ensure official HMRC letters, notices and calls reach the right people quickly. Establish a clear route for who logs, reads and responds to correspondence to avoid delays or missed deadlines.
Keep written notes of any HMRC calls, payment plan discussions or clarifications you receive. Store these alongside relevant documents so the business can demonstrate transparency and good faith if questioned later.
Update your leadership team regularly on evolving HMRC requirements, risks or upcoming deadlines. Make compliance a shared responsibility rather than something only the finance team carries.
The economic forecasts behind the Budget point to average growth of around 1.5% a year to 2030, with public debt close to the size of the entire economy. For SMEs, this signals a prolonged period of limited growth, tighter margins and higher expectations from customers who are more selective about where they spend.
Use this quarter as a reset. Map each step from first contact to ongoing service. Identify where response times slow down, where customers drop off or where outdated processes create friction. Prioritise fixes that have the biggest impact on satisfaction and conversion.
Choose one or two meaningful targets tied to customer impact, such as reducing abandoned calls, cutting response times, improving follow up consistency or increasing first contact resolution. Make these goals visible across teams and review progress regularly.
Audit which tasks occupy the most time but contribute the least value, such as duplicative admin, chasing information or managing routine enquiries. Streamline, automate or reassign these tasks so your team can focus on skilled work that drives loyalty and revenue.
Look for technology that supports your team rather than adds complexity – for example, better scheduling tools, clearer workflows, modern communication systems or shared access to customer information. Small improvements can unlock significant time.
Customers are less forgiving when money is tight. Encourage teams to adopt consistent service behaviours, document processes clearly and use shared channels for communication so that service quality does not depend on who is working that day.
As workloads intensify, make sure enquiries are still handled promptly so relationships are protected. Create simple escalation routes, shared inboxes or a central point for calls and messages so customers never feel ignored during your busiest periods.
If you only do three things off the back of this Budget:
That is where Moneypenny comes in. We give you a reliable, human first way to stay open, responsive and professional while you get on with steering your business through a challenging decade.
Your own PA to look after calls, qualify leads, book appointments, and lots more.
Discover >Our team of PAs capturing every new enquiry and qualifying them during the call.
Discover >