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Many people say that consumers today have extremely low attention spans. This co…
Live ChatIn the years we have been working with the legal profession, we haven’t seen a…
LegalLive ChatRegardless of whether you’re using Live Chat to provide customer service, sale…
Live ChatTechnologyWebsite visitors tend to be impatient, expecting answers to any questions they m…
Live ChatTypically, live chat is used to support sales or customer service activities. Bu…
Live ChatMarketingSupercharged Lead Gen SeriesIn many respects, the internet is like a giant shopping mall. Online shoppers no…
Live ChatThe Moneypenny Group has appointed Erin Parkhouse as Business Development Manage…
GrowthLegalLive ChatHuman-powered live chat is incredibly popular, as it can provide tailored and in…
Live ChatThe way people shop and browse online is changing, and expectations are rising. …
Live ChatOne thing that is universally acknowledged about the average internet browser an…
Live ChatWhen it comes to providing a great user experience on your business website, des…
Live ChatInstant support can make a huge difference when it comes to the performance of y…
Live ChatPeople expect things fast. Technological innovation has redefined customer expec…
Live ChatManaged Live chatWouldn’t it be great to generate more leads and cases from your website on…
LegalLive ChatWhat is Live Chat? Live chat is a means of communication used by businesses and …
Live ChatCustomer service is one of the most vital aspects to the success of any business…
Customer ServiceLive ChatTechnologyThe sudden switch to remote working has presented many unique challenges and hur…
Business ContinuityLive ChatLive chat is proven to be a really effective way to convert web visitors into cu…
Live ChatCustomers are now, more than ever before, looking for rapid responses from suppl…
Live ChatThere is no question that a professional answering service (whether that’s cal…
Call AnsweringGrowthLive ChatIt’s no secret that great customer service is one of the biggest indicators of…
Call AnsweringCustomer ServiceLive ChatDid you know that live chat can increase website inquiries by 49%? That’s a bi…
Live ChatLive chat (sometimes called web chat or live web chat) is a tool you can add to …
Live ChatConsumer expectations have risen in recent years, creating challenges for startu…
Call AnsweringLive ChatMarketingTechnologyWith over 950 firms on board, clients trust us to answer their calls and live ch…
Call AnsweringLegalLive ChatOur unique combination of awesome people and impressive technology give us every…
Call AnsweringLive ChatReal Estate
2018 has been a year of milestones for Moneypenny. We’ve enjoyed every single …
AppCall AnsweringGrowthLive ChatRecruitmentUSTake a tour through the chat section of your portal. From alerts and security to…
Live ChatPortal
From customizing the design of your chat widget to activating proactive chats, y…
Live ChatPortal
In a nutshell, proactive chats are an awesome tool and will add value to your we…
Live ChatPortal
Our Moneypenny Receptionists will quickly become one of your most precious tools…
Live ChatYour portal has everything you need to set up and customize your Live Chat. It c…
Live ChatPortalIt’s easy to pick and choose exactly where you want Live Chat to appear ar…
Live ChatCreating the perfect chat widget for your website is easy. And, what’s gre…
Live ChatPortalAdding Live Chat software to your website is surprisingly simple; it only takes …
Live ChatPortalMoneypenny’s Live Chat portal is a great place to see all the chats that have…
Live ChatTechnologyWe’ve made it super easy to do this, so even if you’re not an expert…
Live ChatTechnologyMany of our clients want to link to their chat widget directly from an email. Th…
Live ChatTechnologyAll you need to do is add a small piece of code to your website. It’s that simple. From this point, whenever a visitor enters into a live chat on your website, that chat will pass automatically to a Moneypenny Receptionist: all the time or just when you’re unavailable. Briefed by you when you join us, they will either resolve your visitor’s request there and then or (having sent the request to you immediately via email) reassure them that you’ll be in touch straight away.
The more we know about your business, the better we can serve your customers. Whenever you want to update us or make any changes, we’re only a call or email away. You also have access to your own secure portal. From here you can adjust shortcut responses you’ve suggested we use, view reports, look through historic chats, update how Live Chat looks on your website and much more.
Your own Moneypenny Receptionist to answer calls exactly as if based in your office.
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