Moneypenny Blog | Resources

Lots of our clients are asking us for the latest ways to keep in touch with customers and employees …

Empathy helps us to understand how other people feel so that we can respond accordingly – but in b…

06 May 2022 Why empathy matters in business Customer Service

Despite it being the digital age, human connection has never been so powerful. But what does this m…

Brands strive to create an outstanding customer experience as the top priority for their brand ident…

Survey reveals the UK’s attitudes towards different accents in the workplace Although our accents …

25 Apr 2022 Accents in the workplace

The time to use Moneypenny – rather than hire an admin assistant – is now. As the UK’s…

06 Apr 2022 The true cost of hiring versus Moneypenny

It takes an average of eight calls[1] to reach a prospect – so it’s easy to see why outbound cal…

04 Apr 2022 Boost outbound activity and supercharge sales…

Now more than ever, businesses are focusing on making themselves as sustainable as possible. With th…

18 Mar 2022 Free resource: From place to people – a…

Here at Moneypenny, we firmly believe outstanding service is crucial to a business’s success. We p…

01 Mar 2022 Turning good to great CX for professional ser…

Survey reveals the UK’s attitude towards switching jobs Unexpected events can disrupt our normal r…

23 Feb 2022 UK’s attitudes to switching jobs in 2022

With all the incredible technology available to us, it is becoming far easier to run your whole busi…

22 Feb 2022 WhatsApp launches new Business App

The Future of Tech for 2022: Moneypenny CTO Pete Hanlon predicts clarity and understanding, quantum …

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