Brilliant call handling, powered by AI

Sending calls to us

Divert your business calls to a number we provide for you free of charge.

Greeting callers

Define how you would like your calls to be answered, for example:

Your greeting is fully customisable, as is the voice you choose.

Handling your calls

Identify your most common call types during onboarding with your Solutions Architect to create tailored call flows for your AI Agent - like table bookings for a restaurant. Each flow includes tasks such as:

• Lead Qualification
• Appointment Scheduling
• Call Routing
• FAQ Handling
• Data Collection

Answering queries

Populate your KnowledgeBase with key information (web pages, FAQs etc.) for your AI Agent to reference on calls, allowing us to answer as confidently as you do.

People backup always available

For more valuable enquiries, or on the rare occasion your AI Voice Agent can’t answer or detects frustration, calls escalate seamlessly to your team or ours.​

Post-call reporting

Receive call transcripts by email, text, or both in real time. Calls are also stored in your caller analytics, allowing you to work with your Solutions Architect on optimising AI Agent performance.