A dedicated receptionist to answer the calls you can't get to
Outsource some or all of your chats to trained agents
NEW
An online symptom checker to reassure your customers and staff
Trusted by the UK's leading automotive brands
Your UK-based, hand-picked receptionist is on hand whenever you need
The right receptionist matched with you from our dedicated automotive team
After all they're going to be a key part of your business
Scaleable support in line with demand
Remain agile and manage costs with flexible support as and when you need it
Reduce 'the noise' so you can focus on selling
Keep your core team working efficiently without distraction, we'll look after the rest
Be open around the clock
Capture new enquiries in your sleep as we're here for you 24/7
Grow faster & drive more enquiries
Gain a competitive edge by capturing more new business & providing a better service
Ready and waiting to answer your calls is your dedicated Moneypenny Receptionist. The front line for thousands of businesses just like yours, and based within our specialist automotive team, they know the industry inside out and understand the value in every call. Briefed by you on your business, they'll get to know how you and your team like to work, answering calls exactly as if based in your office and impressing your customers with every interaction.
Maximise every opportunity
Capture every lead by always being available
Stay agile
Operate a seamless and efficient business whilst keeping overheads to an absolute minimum
Look more professional
Smarten up your front of house and ensure outstanding service delivery
FREE TRIAL AVAILABLE
Our one-stop Live Chat solution is designed specifically for the needs of busy businesses like yours. We combine gold-standard software with the support of real people to help you maximise every penny you spend on your marketing budget and ensure your campaigns are working as hard as possible. Simple to set up and easy to manage, handle as many or as few chats as you can, and trust us to take care of the rest.
Get ahead of competitors
58% of chats resulting in a new enquiry
Win new customers faster
Proven to generate 6x more engagement with website visitors
Satisfy your audience
Car buyers are increasingly expecting chat to be available on your website
FREE TRIAL AVAILABLE
Safeguard your staff and prospective buyers with our seamless and simple online symptom checker. Customised to your branding, it's the hassle-free way to capture contact details, gain consent for any Covid-19 related policies and check all visitors are symptom-free before a test drive takes place.
It takes just 3 minutes to complete and can be integrated into your existing online booking process, or used stand-alone by inviting customers to complete via email. With every response, you'll receive a detailed email and have access to a full audit trail within your Moneypenny portal.
Personalise your bot
Customise questions and match the design to suit your website
Capture contact details
Each user will submit their name and contact details securely
Gain a hassle-free solution
No tech work needed, you can use the bot right away
Moneypenny Receptionists really are the best in the land. Employed for their can-do attitude, you'd be happy to employ any one of them yourself. Under normal circumstances you'd find them in our award-winning HQ, however some are still homeworking (with all the necessary data and security arrangements in place) to keep everyone safe.
For the time being, some of our team members are still homeworking. While this isn't affecting our service or team camaraderie in any way, we're all very much looking forward to the day we can return to the office and catch up with one another in person!
This isn't a problem whatsoever - we'll have a diary with all your colleagues' names and numbers to hand. Call handling instructions can be tailored differently for each employee; whether that's transferring calls to landlines or mobiles, or sending messages immediately via email or SMS.
All of our smaller Telephone Answering & Live Chat schemes have a minimum contract length of 6 months. Thereafter, we require one month's notice to close your account from the date of your next invoice.
With our secure and encrypted network, we have all the necessary technical capabilities in place to ensure your data remains safe whilst our team look after calls and chats off-site.
Yes. Our dedicated automotive team can be on hand 24/7. Our standard hours of service are 8.30am until 6.00pm, however for support outside of these hours, talk to us about our evening, weekend and 24/7 solutions. Our 24-hour service ensures that your customers will always be able to get in touch with a real person representing your business, whether it's a Sunday, 4.00am or on Christmas Day.
Tell us what your timescales are and we'll do our best to accommodate your needs. Typically, you'll be up and running within a matter of days. We've lots of experience and will work through everything with you step by step, liaising with your telecoms provider or web manager directly if you wish.
You could be briefing your Moneypenny Receptionists today. Call 0333 202 1005.
Solutions for small & large businesses
24/7 provision available
Tech-enabled for remote working
Dedicated support for the automotive sector
Best people
Rated Excellent