Moneypenny UK | The World's Leading Answering Service

Your callers will love us

We're you, when you can't be. Flawlessly taking care of your callers and fulfilling their needs, leaving you free to focus on growth.

Trusted by 10,000s of businesses

Your callers will love us

Get in touch with us today

What to expect:

  • The very best people & AI technology​
  • Thousands of businesses on board​
  • Unmatched sector expertise​
  • Award-winning culture​

No. of Employees:

Trusted by

Just some of the jobs we take care of

From quick queries to complex conversations, by voice or text, our people deliver so much more than your average receptionist:

Answer & transfer calls
Forward messages
Qualify enquiries
Take payments
Manage appointments
Update your CRM system
Represent you 24/7
Handle FAQs
Professional receptionist with friendly smile

Where great conversations happen

The #1 provider now and always

As the original disruptor turned global brand, we still deliver the passion and warmth of a small business.

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A unique culture built with heart

The original vision to empower our people with trust and purpose lives on today, and comes through in every conversation.

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Seamlessly integrated with AI

Unique technology that speeds up routing, surfaces insight, and helps us maximise every conversation on your behalf.

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Brilliant people you would hire yourself

Positive, capable individuals who care deeply and go further so your customers feel truly valued.

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The role of AI across our business

Increasingly, our human-sounding AI Receptionist makes light work of everyday calls, freeing our people to use their expertise and judgment on the more complex. Behind the scenes, powerful proprietary AI tools like KnowledgeBase and MessageMaker are superpowering conversations by surfacing key information faster and creating accurate summaries in real time. Whether you’re a start-up, a growing business, or a global brand, this blend of brilliant people and smart AI delivers exceptional, on-brand experiences at every moment.

AI Receptionist

Delivers consistent, emotionally intelligent responses at scale

KnowledgeBase

Surfaces key information instantly making every call faster and smoother

MessageMaker

Auto-drafts full and accurate summaries ready to be shared instantly

Real People + AI

Deliver seamless customer experiences for your business 24/7

We make global technology platforms accessible to your business

About us

Born in 2000, most people in the UK have spoken to Moneypenny. Few realise it.

1000

members of our team voted us a Great Place to Work

20 m

calls & chats looked after on behalf of sole traders to global enterprises

No. 1

the world's leading & most trusted outsourced communications partner

AI

applications built by us to superpower conversations

Collaborating with

Northern Powerhouse

Get in touch with us today

What to expect:

  • The very best people & AI technology​
  • Thousands of businesses on board​
  • Unmatched sector expertise​
  • Award-winning culture​

No. of Employees: