Virtual Receptionist Service

Your calls are precious. That’s why we give you your own Moneypenny PA

By truly reflecting how you want to speak to callers, your dedicated Moneypenny PA will quickly become a seamless extension of your business - giving you the gift of time and your customers the attention they deserve.

A Best Company to Work For

Rated excellent

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integration now available

Capture every opportunity in the most cost-effective way possible

Having a dedicated, UK-based Moneypenny PA means you’re only ever paying for the ideal amount of support to make sure every caller feels welcome.

A trusted
partnership

We make a point of matching you with the right PA based on personality and skill set - so they complement the way you like to work.

Complete
control

Send calls to your PA whenever you need support: all the time or just when your phone is engaged or unanswered - you choose.

Seamless
support

Answering in your company name, your PA either transfers the caller to you, or diligently takes a message and sends it immediately.

100%
visibility

Wherever you’re working, our app & portal allow you to update your availability and view past calls & messages at the touch of a button.

Join the 21,000 businesses already on board

Request a callback now to get a tailored quote, simply provide us with a few details and we’ll call you right away.

No. of Employees:

How will we use your data? Read our Privacy Policy, or opt-out of ongoing communications from us.

Alternatively, call us on 0333 202 1005 We love to talk

How Moneypenny's Virtual Receptionist Service works

Emily

Meet your Moneypenny PA

We take the time to select the right PA for your business. The Welcome Call is your opportunity to brief us on your business, and how you would like your calls to be answered.

Divert your calls

You control and are able to make changes to whichever calls we answer at any time – choose to send only unanswered, engaged or all calls to us. We can have you set up and ready to go within 24 hours.

Impress your callers

Depending on who the call is for (you or a colleague) it is either transferred through or sent as a message immediately by text or email.

The home of passionate & can-do people

We all know that, at the end of the day, businesses are collections of people with their own ambitions and quirks (note the treehouse projecting our own playful spirit across ‘The Middle’ here at Moneypenny!). We made the decision very early in our journey to only employ people who put heart and warmth into everything they do. The result is a team of PAs, who we trust to bring a smile to every conversation and consider individual needs with care. We believe what we offer really helps businesses work better. When you lend your PA the keys to your business, we’ll treat it like our own. We won’t let you down. We will make you shine.

Moneypenny’s UK head office: the place all of our PAs call home.

Clever tech that gives you a professional edge

Moneypenny is a people business first and foremost, so we’ll only ever implement technology when it’s guaranteed to improve either your caller’s experience, or service usability for you. RITA, our self-built customer management platform, ensures your PA has the kind of information callers are always asking for, instantly to hand. Right now, we’re working with global brands like Microsoft and Google so you have access to the very latest enterprise technology, competitively priced to help you exceed customers’ expectations whilst improving productivity for you.

Caller
recognition

Gives your PA the opportunity to impress by repeating details already logged

VIP
treatment

Alerts your PA so they can look after them differently if you prefer

Sales call
blocking

Means we can keep unwanted callers away from you permanently

Diary
availability

Always at your PA’s fingertips for a seamless caller experience

Free update & reporting tools available as standard

App

Moneypenny app

Allows you to keep in touch with your PA on the go and lots more.

Portal

Online portal

Call history, stats, editable company details and invoices all in one place.

Teams

Diary integration

Link leading platforms with ours so we know when you’re available in real-time.

What our clients say

FAQs

Get your virtual receptionist service quote today and have 7 days free

You could be briefing your Moneypenny PA today. Call 0333 009 8345.

No. of Employees:

How will we use your data? Read our Privacy Policy, or opt-out of ongoing communications from us.

  • Solutions for small & large businesses

  • 24/7 provision available

  • Tech-enabled for remote working

  • 20 years’ experience

Best people
Rated excellent