AI Voice Agent
Brilliant call handling, powered by AI
Prices start from £50
Ultra realistic
Ultra efficient
How our
AI Voice Agent
works
Sending calls to us
Divert your business calls to a number we provide for you free of charge.
Greeting callers
Define how you would like your calls to be answered, for example:
Your greeting is fully customisable, as is the voice you choose.
Handling your calls
Identify your most common call types during onboarding with your Solutions Architect to create tailored call flows for your AI Voice Agent - like table bookings for a restaurant. Each flow includes tasks such as:
Answering queries
Populate your KnowledgeBase with key information (web pages, FAQs etc.) for your AI Voice Agent to reference on calls, allowing us to answer as confidently as you do.
People backup always available
On the rare occasion your AI Voice Agent is unable to answer a query, or senses caller frustration, calls escalate seamlessly to either a Moneypenny Receptionist, available 24/7, or your own team.
Post-call reporting
Receive call transcripts by email, text, or both in real time. Calls are also stored in your caller analytics, allowing you to work with your Solutions Architect on optimising AI Voice Agent performance.
Meet our most popular AI Voice Agents
Soft Expressive
Accent & voice
A young, easy-to-understand voice with a neutral accent and pleasant tone.
Personality
Effortlessly understated and engaging - a polished voice for all occasions.
Calm Contemporary
Accent & voice
A warm, deep and rich voice that’s both clear and measured.
Personality
Grounded, dependable, and friendly - a voice that builds trust with calm confidence.
Bright Energy
Accent & voice
Positive and enthusiastic style with neutral accent and engaging tone.
Personality
Clear, polite and vibrant - perfect for maintaining attention and focus.
Warm Regional
Accent & voice
Gentle accent from Yorkshire with a conversational and expressive style.
Personality
Calming, friendly and approachable - capable of putting anyone at ease.