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Apprentice or PA – which is right for you?

Moneypenny is extremely lucky to be based in an area with so many incredible people. It’s one of the reasons why our family is continuously growing. 

Our core roles centre around answering calls and chats for our clients, who are located all over the UK. We make an effort to match every PA with the right client – taking into account their personality, experience and background – and, of course, their team, so everyone’s happy. 

We’ve recently launched The Apprenticeship Academy, alongside Coleg Cambria, our local college, just a stone’s throw away from our HQ in Wrexham. 

The apprenticeship is similar to our PA role in ways, but includes study hours at college during the week. 

Which role is right for me?

Moneypenny PA Apprenticeship

Age suitability 





Hours Full-time and part-time roles, available Monday-Sunday, including evenings, weekends and overnight Monday-Friday, 9am-5pm with study time included
Contract length Permanent contract with a 6-month probationary period included 12-14 months course length, leading to a permanent contract with Moneypenny
Qualifications Access to optional NVQ level 2 & 3 training outside of work hours after 6 months City & Guild (level 2 or 3) Customer Service Apprenticeship 
Requirements A can-do approach and a positive attitude, as well as key communications skills  A can-do approach and a positive attitude, as well as key communications skills 
Full use of our Wrexham HQ facilities; including free gym, subsidised lunches & on-site pub Yes Yes


Read to this point and still not sure which role is right for you? Get in touch with Christine, our Jobs Guru, and she will help you understand the roles in more detail. Call her on 01978 367400, email [email protected] or visit our website for more information today. 

About Christine

Having started her Moneypenny journey 15 years ago, Christine has worked her way up from a PA, taking calls for some of our largest clients, to Team Leader and then Team Manager. She moved over to our Working Life Team in 2018, where she progressed to her current role of Recruitment Manager. She knows everything there is to know about Moneypenny and is the perfect person to talk to about joining our growing family. 

We give you amazing people and technology:


Your own Moneypenny PA to answer calls exactly as if based in your office.

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Live Chat

Amazing people, briefed by you to manage chats whenever you can't.

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Pocket Phone System

All the functions and support of an office phone system, minus the hardware.

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