The inbound phone call; healthcare’s most powerful business growth tool right now.
Patients have never had so much choice when it comes to contacting a clinic or healthcare professional: email, web forms, social media – the list is endless. So, it might come as a surprise to learn that the telephone call remains the most critical and effective channel in healthcare.
Healthcare services receive 32% more calls today than 5 years ago
While telephone calls may be on the downward trend outside of the business world, calls to healthcare services are on the up. And they’re more valuable than ever before.
In this brand new report, you’ll discover the clearest snapshot yet of how patients want to interact with your business and find out why an unanswered phone is akin to tearing up money, along with the steps you can take to never miss a call again.
Your own Moneypenny PA to answer calls exactly as if based in your office.
Discover >All the functions and support of an office phone system, minus the hardware.
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