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Webinar: outsourcing calls – what is beyond the hype?

Catch up & replay: outsourcing calls – beyond the hype

Missed our webinar? Listen again to discover why over 13,000 businesses trust us with their calls. Moneypenny’s Head of Business Development, Claire Smith, discusses why businesses outsource their calls, the different ways of working with a Telephone Answering Service, and the benefits of doing so.

  • Key objectives: improve customer service, capture more enquiries, reduce costs
  • The support you need: overflow, fully outsourced, disaster recovery or IT helpline
  • Reporting & metrics: tools available to provide you with full visibility of your calls

We give you amazing people and technology:


Your own Moneypenny PA to answer calls exactly as if based in your office.

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Live Chat

Amazing people, briefed by you to manage chats whenever you can't.

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Pocket Phone System

All the functions and support of an office phone system, minus the hardware.

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