Webinar: outsourcing calls – beyond the hype

1:30pm Wednesday 27^th March 2019

Outsourcing calls will save your business up to 80% on switchboard costs. Fact.

Over 13,000 businesses trust Moneypenny with some or all of their calls to ensure 24/7 exceptional service without the associated overheads.

Hosted by Moneypenny’s Claire Smith, our exclusive webinar will highlight everything you need to consider when outsourcing calls:

• Key objectives: improve service levels, cut call volumes, deliver 24/7 cost-effectively
• The support you need: overflow, fully outsourced or even disaster recovery
• People management: combining in-house staff with our outsourced provision or TUPE arrangements
• Reporting & metrics: support tools available to provide you with full visibility of how your calls are handled

We’re confident you’ll benefit from our advice and expertise.

Register today: