For the third time our multi-award winning telephone call handling company has been accredited in the Sunday Times ‘100 Best Companies to Work For’ rankings and for the second time has been awarded the highest accolade of three stars, rating the company as ‘extraordinary’.
The ‘Best Companies’ accreditation follows the ‘Michelin style’ star rating system for organisations demonstrating high levels of employee engagement. Based on staff feedback; which is externally analysed, organisations receive a ‘Best Companies’ index score which determines their star rating compared to a fixed standard.
It’s a very supportive and flexible environment with a fantastic sense of family.
One person who knows all about just how extraordinary Moneypenny can be is PA Lynn King who has been with us from our very beginning in 2000. She said: “I joined Moneypenny when it was just myself and founders Ed Reeves and Rachel Clacher answering the phone. Even though we now have around 250 staff the feel of the place hasn’t changed and I’m still looking after some clients I have been working with for 13 years. Everyone is treated with great respect and most importantly as individuals with our own circumstances. It’s a very supportive and flexible environment with a fantastic sense of family. We also have great fun together especially when we’re raising money for the good causes we support.”
Managing Director, Joanna Swash is pleased with the latest ranking which sees the company pitched at number 34. She said: “Any business is only as good as its employees and here at Moneypenny we are very fortunate to have fantastic people. For us it’s important to create a happy and rewarding environment where everyone is valued and hard work is recognised.”
The Sunday Times award comes at a busy time for Moneypenny with our company now handling more than 8 million calls for around 6,000 clients. Over the past few months we have opened a third phase office development at our UK headquarters and launched a new 24 hour telephone answering service with the opening of Moneypenny New Zealand as part of our commitment to delivering the best possible service to clients as we continue to grow at a rapid rate.
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